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“Excellent hotel with amazing view”

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lebua at State Tower
Ranked #95 of 866 Hotels in Bangkok
Certificate of Excellence
Watford, United Kingdom
Level 5 Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Excellent hotel with amazing view”
Reviewed 18 February 2012

Recently stayed at the Lebua for 3 nights as part of a 3 week trip. This hotel features in ‘Hangover part 2' film. We were pleased to be told on arrival that we were being upgraded for free. Our suite on the 55th floor was nothing less than amazing. The balcony view over Bangkok and the restaurant area was amazing. Strongly recommend visiting the bar on the 64th floor for a Mojito. Ate in Café Mozu, and had an excellent meal with equally excellent service.
TV in the room matched the size of the suite, along with bathroom facilities. Breakfast was brilliant with an excellent selection. Very friendly and polite staff in a great location.

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Tel Aviv, Israel
Level 6 Contributor
2,902 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 2,257 helpful votes
Reviewed 18 February 2012

We had a horrible experience at Lebua.
First of all, nowhere during the reservation process were we made aware of the dress code to several parts of the hotel, thus we did not pack our evening ware.
The hotel itself is more of an apartment building rather than a hotel, and the rooms themselves, while categorised as "suites", are far from it.
They are regular rooms with a small kitchenette and a tiny sitting area. There's also a tiny balcony, which is useless, due to the (leaking) a/c unit that is placed there.
The bathroom amenities were cheap and the towels were totally worn.
Thankfully, we only had to stay here for 2 nights, but still - a truly horrible experience for what is supposed to be a 5* hotel.

Room Tip: Seek a room elsewhere... .
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  • Stayed March 2011, travelled as a couple
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5 Thank TheShis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level 5 Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 February 2012

Had a fantastic experience! The staff was friendly, breakfast was really good, my room was beautiful, and the view... Have no words to describe it. Anyway, when I went up to the Sky Bar I was astonished. It's indeed one of the most beautiful views I've ever seen. I highly recommend this hotel!
There's just one con, which was related to internet. It worked, but I was in a suite and it would only work properly in the living room, not in the bedroom.

Room Tip: Rooms in higher floors are really worth it. They provide you with an amazing view on Bangkok!
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  • Stayed June 2011, travelled solo
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Thank NadiaMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 February 2012

On arrival we had flowers and cake awaiting us in the room. The room was beautiful and large and is very quiet. We stayed for 3 nights and every day we were supplied with 6 bottles of water which was great. The best part about it was the breakfast every morning. The best buffet breakfast we both have ever had. Not your normal buffet, but heaps of tables spread out with breakfast's from all over the world. Another great thing was the gym which had all new equipment and was very modern. Most hotels have a treadmill but this had everything you need, cardio equipment, weights, sauna, mats. The food at Breeze is a bit over priced but is to be expected for a 5 star hotel, but the view is nice as well as the service which was great. The skybar was packed full of people at sunset, but had an amazing view, again prices were high. Great stay at the hotel over all.

  • Stayed February 2012, travelled as a couple
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1 Thank kirra a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2012

My husband and I stayed here for 4 nites in late January 2012. This is a strangely designed and operated hotel, certainly nothing like we've ever stayed at. We were greeted by several exuberant staff at the door, ready to take our luggage and escort us into the lobby. It was curiously odd that the front door of the hotel does not front a street, one drives to the side of the hotel where their front door is located. We were quickly escorted in and seated on a sofa, with a staff person appearing with binder in hand to confirm our reservation. She escorted us up to the room, entered with us and went over the details in our room, we signed some documents and were provided with key cards. Shortly after, our luggage arrived. Although the agent's English was reasonable, she muttered so much that we really had no idea what she said.

Our suite was lovely, but oddly designed. As you enter is a sitting area with a sofa, coffee table, and a chair. Following that is a galley style kitchen with empty cupboards other than glasses and cups, a two element stove top, a full size fridge, microwave, and sink. It was nice to see the Nepresso machine on the counter with 4 coffee pods from light to dark roast and a decaf. Directly across the kitchen was a nice oversize bathroom with separate shower, tub and double vanity with nice amenities. Back in the hallway, next to the kitchen was a large closet with a room safe. From here, it led into the bedroom area with a large closet, luggage rack, a large flat screen TV, a desk and a comfortable king size bed. Patio doors opened up to a large balcony overlooking the river. Truly a spectacular view from the 56th floor! To note however, the sitting area is totally separated from the bedroom by the bathroom/kitchen and has no television so it becomes a useless area unless you use it for a room service meal. Had the sitting area and bedroom been adjacent, the design of this suite would have been perfect.

Included in our room rate was complimentary breakfast either in the Tower Club (continental brkfst) or full buffet in Cafe Mozu. Also included were complimentary drinks/snacks in the Tower Club daily from Noon-6 PM. Please note that men can't wear shorts of any kind, not even dress shorts, nor sandals/flip-flops in the Tower Club, however jeans are ok (?). We decided our first nite to go for drinks. The Club was empty but overstaffed hence far too much hovering over us, to the point that we left. We discovered this over-attentiveness to be the norm at the hotel in all their facilities. There's a fine line where service becomes intrusive rather than attentive.

The Cafe Mozu breakfast buffet was excellent with a large variety of hot and cold breakfast items. They didn't change any of the selections while we there except for the breads. All in all, a good food experience, except again for all the hovering. You barely swallow your last bite and service staff are clearing your dishes. Arriving at breakfast there were at least 3 hostesses descending upon you. Leaving breakfast (or any part of the hotel) were staff asking where you were going and pushing elevator buttons and holding elevator doors.

The concierge proved less than helpful on the 3 occasions we asked for assistance on where they would recommend shopping. We discovered that Lebua is far from the mall experiences of Siam (although close to silver shops and tailor shops, and the oh so impressive Anita's Silk Shop where you'll find hundreds of exquisite Thai fabrics to buy by the yard!) and a taxi ride to heart of shopping was about $5 US; not a lot but through the traffic, could be up to 45 minutes or more. We inquired about city tours and were told to check them out on the in-room channel--the television tells you to check with the concierge. Hard to believe that virtually no tours are offered in a city like Bangkok. They have no printed brochures to share (they have a binder you can flip through). All that was suggested to us was that we walk to the pier and take a river cruise, which we did, and which was excellent. The door man proved to be much more helpful on where to shop and on his advice, found what we were looking for. The daily housekeeping was excellent. We wondered however, how many times during the day that someone was in our room while we were out. A couple of times that we were in the room during the day, there were several knocks from staff wanting to check on this or that. We were advised that all the items in our fridge were complimentary--pop and water. But what we drank was never replaced. We had some deliveries to the hotel by shops, one was delivered promptly to our room, the second one was misplaced somewhere at the concierge's desk and we were told by the concierge that our name written on the package was unclear. After a mad scramble, it was sent up to our room. And by the way, very clearly legible.

The night before we left, we made reservations for dinner at the Dome restaurant. Beautiful location with spectacular views. Before dinner, we had drinks (1 martini and 2 glasses of wine for over $100 US!) at the rooftop lounge just off the Tower Club. At the Dome, we were surprised there were only 2 dinner menu selections, a 3 course or a 6 course. We opted for the 6 at over $165 US per person, not including drinks or wine! The service again was overbearing. We chose not to have the meal with wine pairings ($230 per person)... Each course was pretty, and it was all about presentation. The service staff were at our table more than they weren't, asking how we liked each course as we were eating it and again when we were done, barely allowing us to swallow the last bite. I didn't eat an oyster on my plate and she appeared to be insulted that i didn't like it. By the end of the meal, we were happy to leave. The most expensive meal we had ever eaten anywhere! Another couple left as soon as they read the menu. We wish we had done the same. Certainly NOT worth the over-inflated price tag. We stopped to poke our heads out to look at the Skybar and again were met by several staff asking what we wanted and remind us that no pictures could be taken.

Check out was quick and efficient.

This property is strange. It has very little Lebua branding evident, the front door access is not in a walkable location...you have to see it to understand. We found another access to the main road from the main floor through a large empty and echo'y lobby area with 3 or 4 shops/services and a real estate office. We think that perhaps they haven't sorted out yet if this is a hotel or a condominium (we think it's both). As well, elevators are slow, likely because of all the tourists who want to visit the Skybar. A solution might be to dedicate one or two of them for direct access to the Skybar, with the balance for hotel guests. The lobby is small, the front desk has no signage. Just overall strange and unwelcoming (except for staff :-)...)

We would not stay here again primarily because we felt watched every second during our stay. Some would say this is excellent service. We'd say they have too many staff with not enough to do and to appear busy, are forever approaching guests to the point of annoyance. The location is close to the river and has good transit access but not close to, in our opinion, the more desirable Siam area. And of course, no one would argue that the views are simply spectacular!

Lebua at State Tower is a nice property but there's so many other reasonable stay options available in Bangkok that this would drop to the bottom of our list for our next visit.

Room Tip: Anywhere on a high floor provides spectacular outdoor views from balconies.
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  • Stayed January 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank AZee0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about lebua at State Tower

Property: lebua at State Tower
Address: 1055 Silom Road | State Tower, Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Romantic Hotel in Bangkok
#55 Spa Hotel in Bangkok
#74 Family Hotel in Bangkok
#83 Business Hotel in Bangkok
#85 Luxury Hotel in Bangkok
Price range (per night): $115 - $335
Hotel Class:5 star — lebua at State Tower 5*
Number of rooms: 357
Official Description (provided by the hotel):
lebua at State Tower is Bangkok's finest 5 star all suite hotel. With an undying passion to innovate and redefine hospitality at luxury city hotels in Thailand, lebua is more than a destination; it is a world-class experience. Enjoy the most opulent experiences at lebua at State Tower, Bangkok. ... more   less 
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Also Known As:
Lebua At State Tower Hotel Bangkok
Lebua At State Hotel
Lebua At State Bangkok

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