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All reviewslower lobbydiamond membercentral worldthe club loungesiam paragonf bexcellent locationfour seasonsbusiness hoteleasy accessbreakfast spreadshopping mallbts stationspassoskywalkghmee
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Reviewed 3 September 2012

Me and the family have stayed here many times and have only just ot around to saying thank you for all the excellent service.

Location is great, breakfast great, and even though the rooms may be slightly old style - the service is excellent. The only place to stay in Bangkok!

  • Stayed: November 2011, travelled with family
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Thank Frequentflyer786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

I've stayed many times at the Grand Hyatt Erawan, and I really love the place. The location is right in the center of Bangkok's shopping district, steps from the Skytrain, and close to most Embassies. The lobby somehow manages to be both monumental and soothing. The staff are friendly, energetic, and helpful. The rooms and bathrooms are comfortable and often beautiful. There are fresh-cut orchids everywhere, and there's usually a basket of tropical fruit in the room. The gym is well-equipped, although it's often crowded, and there's an inviting pool that's big enough for swimming laps. There are several good restaurants and lounges, including one of each in the main lobby and the pleasant and inexpensive "You and Mee" noodle house in the lower lobby.

The only reason I don't stay at the Hyatt even more often is the price. The standard rate is in the $300 range. Most other Bangkok hotels that start out in this range (the Conrad, Le Meridien, Plaza Athenee, Millennium Hilton, and others) often have discount rates under $150, but this is rare at the Hyatt.

My most recent stay was my first ever on the "executive level". I used a Hilton Honors Diamond suite upgrade; it was nice to have a living room, but the bedroom was pretty much the same as the other rooms in which I've stayed at the Erawan. The "Grand Club" was nice enough, and the evening drinks and hors d'oeuvres there were good, but the breakfast buffet in the Club is not as extensive as the truly impressive one in the lobby restaurant. And the Club, although it is on the 17th floor and has nice views, nevertheless has a more crowded feel than the restaurant in the main lobby. So the executive level does not add a lot to the already excellent Erawan experience.

I have noticed only two small areas for improvement: First, the door to the covered ramp that connects the hotel to the Skytrain does not open until 10 a.m. and then closes at 9 p.m., so guests at the Hyatt who want to use the train during earlier or later hours must leave the hotel and walk to one of the outside stairways to the Chit Lom station. Second, the live music in the Spasso lounge on the lower level seems to be of the loud-for-the-sake-of-loud variety; this not only makes the lounge itself an unpleasant place to be after 10 p.m. or so, it also means that hotel guests on lower floors may hear the music and/or feel its vibrations in their rooms until the early hours of the morning.

  • Stayed: August 2012, travelled on business
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1  Thank AssimilatedCajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

As a diamond member, I do get extra privileges however when it comes to ambience overall this is the best in all the hotels I stayed ..
Following are pros
- perfect location for shopping malls
- proximity to chitlom BTS
- they is a sky walk connecting all shopping malls including erawan mall in which Hyatt is located
- nearby Siam square and MBK malls
- overall staff is very attentive and response is quick
The only downside I see in the hotel is tr rooms are bit outdated and needs renovation which is ongoing ..

Overall this hotel is highly recommended

  • Stayed: August 2012
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Thank Hareesh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2012

For several years I "commuted" to Bangkok for work and during that time the Erawan became my 'home away from home'. The location is excellent, very near a BTS stop and there's plenty of great shops and restaraunts nearby. The service is absolutely wonderful from top to bottom. Their own restaraunts are highly recommended and there's a nice bar with pretty good bands in the evening. Amidst the hustle and bustle of Bangkok, the Grand Hyatt Erawan is a wonderful oasis. If you opt for the Club room, you won't want to miss the 'snacks' and drinks in the evening and the outstanding breakfast in the morning.

  • Stayed: October 2011, travelled on business
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Thank GBU-RoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2012

Second visit, we love this hotel, great location and service. The rooms are nice and Club is lovely. We really enjoyed the breakfasts down in the lobby restaurant. The staff are all very friendly. Would definitely recommend this hotel to anyone looking to stay in Bangkok.

  • Stayed: August 2012, travelled as a couple
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Thank STJM2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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