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“Below average ”

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Best Western Premier Sukhumvit
Ranked #198 of 894 Hotels in Bangkok
Certificate of Excellence
Reviewed 23 July 2017 via mobile

Location is fine if you are visiting bumrungrad hospital, staff isn't really friendly. Food is below average. Useless wifi and breakfast is the worst. Rooms are clean and spacious. Pool and gym are fair. Not recommended for young couples. Pricy compared to other hotels nearby.

Stayed: July 2017, travelled as a couple
Thank FlyBoy_WE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPsukhumvit, Guest Relations Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 25 July 2017

Dear FlyBoy_WE,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


Sincerely,

Sukanda Damduangrom
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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31 - 35 of 551 reviews

Reviewed 20 July 2017

Love the location since it is right next to Bumrungrad. The bed was firm but soft and the staff was helpful and kind. However, we never got hot water for our shower after letting them know three times there was none. The sink finally got hot water on the second day of our stay. Make sure to check the water in your room and let them know.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPsukhumvit, Guest Relations Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 25 July 2017

Dear Liz L,

Thank you for selecting to stay with us and providing feedback on your experience.

It is lovely to read that you like the location of our hotel. Our staff will be most pleased to know that you found their friendly and helpful.
We truly appreciate your lovely recommendation on our hotel as I am sure that it will benefit other travelers upon making their decision to stay with us.

We look forward to welcoming you back to Best Western Premier Sukhumvit agin.

Best Regard,
Sukanda Damduangrom
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile

I was there at July for medical check at Bumrungrad hospital and I always stay at when I get medical treatment at Bumrungrad hospital.We stayed there for five or six day depending on treatment durations.I stayed alone at king bed room at second floor but can't remember the exact room number.When I check in into that room everything's nice and easy.At night, the problem has started.The light from minibar on and off all night even it is off ,and I heard some foot steps into my room and whisper noice!!!!I thought that was a misunderstanding and try to concentrate in my sleep but this events happen all night long.

Stayed: July 2017
1  Thank Chann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

I stayed at this hotel for 4N 5D. The internet was pretty fast & the service was perfect. The staffs are very welcome and friendly. Recommended to improve breakfast food quality and appreciated if they could provide more variety of foods for breakfast. This is the best hotel if you are planning to visit Bumrungrad hospital.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Zin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPsukhumvit, Guest Relations Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 11 July 2017

Dear Zin G,

Thank you for selecting to stay with us and providing feedback on your experience.

We truly appreciate your lovely recommendation on our hotel as I am sure that it will benefit other travelers upon making their decision to stay with us. I am most pleased to know that you had an overall wonderful stay with us and enjoyed various aspects of the hotel .Our staff will be most pleased to know that you found their friendly and helpful.


We look forward to welcoming you back to Land of Smile again.

Best Regard,

Sukanda Damduangrom
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017 via mobile

Best Western Premier Hotel, Sukhumvit
Very comfortable hotel with polite and decent staff.
Big cosy rooms for reasonable rates and breakfast included.
Beautiful Swimming pool on the roof
Just opposite Bumrungrad hospital.

Stayed: July 2017, travelled with family
Thank sajjad a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPsukhumvit, Guest Relations Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 11 July 2017

Dear Sajjad a,

Thank you very much for choosing Best Western Premier Sukhumvit , Bangkok.

We are most delighted to read that you enjoyed all the aspects of our hotel especially our Swimming pool at the rooftop. Thank you for lovely pictures.

I am already eager to welcome you back to Best Western Premier Sukhumvit, Bangkok again soon.

Best Regard,

Sukanda Damduangrom
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Premier Sukhumvit

Address: 78 Sukhumvit Soi 1, Bangkok 10110, Thailand (Formerly BEST WESTERN PREMIER Sukhumvit)
Phone Number:
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #198 of 894 Hotels in Bangkok
Price Range: $100 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Sukhumvit 4*
Number of rooms: 145
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