We stayed at the hotel just after it opened and got a very good rate for a 5 star hotel. As expected there were a number of teething problems but generally we were quite impressed. Check-in was slow but I think a lot of it was because the staff are not used to the computer system.
The breakfast buffet offered a very wide selection of both Asian and European food, but the food was cold for the first 2 days. By the third morning the staff seemed to get thing sorted out and the food was hot. The egg chef was very friendly and he actually ensured that the food was warm and made a great omelette with bacon as a side order. Choice of breads and cakes was good and the coffee kept flowing.
Although it is in the shopping area, it was quite far from the sky train and when it was raining it is almost impossible to walk on the sidewalks with all of the hawkers selling their wares along the way. If I return to Bangkok, I would not stay in the hotel again mainly because of the location.
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