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17 - 22 of 120 reviews
Reviewed 3 January 2012

This was the first hotel I stayed at when I arrived in Bangkok. A terrible introduction to the country.

Although on first inspection the room looked nice and large with an amazing view, the room smelt mouldy. A friend from my tour staying in another room said her room smelt of cigarette smoke.

When I went to have a shower I had to pull back the curtains that were covered with mould. The shower had bad water pressueand once again the tiles were covered in mould.

I didn't have anywhere booked after my tour, so decided to bunk in with two ladies from my tour who were staying extra nights thinking it would be cheaper. Wrong.

They said for my own room they would charge me 2,000 baht. Unfortunately they wrote the price on the back of their room sales sheet, where everyone else was being charged 500-600 baht. Sitting back and watching, they gave other people cheaper rates, and some more expensive.

It ended up costing me 500 for a pull out matress that was so bad I could feel the springs from the metal pullout.

One of the ladies had a problem with her leg, and needed a doctor. We called downstairs and the receptionist told us to call her Insurance company. We called them and they said they will call the hotel to save us money on phone fees.
When the insurance company called the hotel, apparently no one spoke English.
They ended calling her back on her mobile. Would be a shame if anything serious happened!

Another thing - Because it is in Chinatown, there are a lot of Taxis that refuse to give you a lift due to the congestion of traffic there.

This hotel is out of date and over priced. Being constantly ripped off by your hotel is draining, and in a part of town that some taxis wont go to, it can be a nuisance.

Stay aware from this hotel!

Date of stay: December 2011
  • Trip type: Travelled solo
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3  Thank zommiebar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 October 2011

We stayed only one night thankfully. it was our meeting point with Intrepid tour we had booked.
The hotel is in BUSY Chinatown and we struggled to get a taxi (who refused to drive us there during rush hours) or a tuk tuk because its such a bottle neck with traffic.
Hotel is huge and very very very outdated!!! All i can say is that it would remind me of Communist China, big old grey block decorated with red carpet with very dingy lighting and sort of flowery silky wallpaper......
We were on the 19th floor i think so it was quiet and a great view over Chinatown.
The staff was helpful and the Buffet is excellent but the rooms are very outdated although clean. Not a place for a romantic stay or a family. Prob as a stop over hotel is ok. I gave it a 3 out of five only because the area is interesting and the buffet was so good.

Room tip: I wouldnt stay here again I def think there are better hotels around for the same price
Date of stay: September 2011
  • Trip type: Travelled on business
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Thank ItalianAroundTheWorl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 September 2011

We stayed for 2 nights, before and after our trip to Issan.
We got an airport pick-up by the hotel, which wasn't cheap - 600B as compared to 350B offered by meter taxi at the airport - but was convenient.
Our check-in was fine with welcome drink and smiles of the staffs. The lobby was great but when we got there, a big tour group was also checked in. Unfortunately there was only one elevator for 24 storey hotel ( actually threre were two but the other wenr out of work ) so we had to wait for some 15 minutes to get to our room on the 15th floor. There was no either wifi or free internet at the lobby.
The room was just ok. It wasn't as clean as the other hotels we stayed in Asia. To me, cleanliness is the most important thing...not fanciness. It looked like it was originally nice, but was never upkept. All the faciilities are very old, i gess it they would have been here when the hotel was built over 10 years ago. But luckily, from our room we had a bird view eye over the city and bustling Chinese town with nice restaurants is within 5 minute walk; That's all we enjoyed two night stay in Bangkok. Not highly recommended.

Date of stay: May 2011
  • Trip type: Travelled as a couple
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Thank gemmablow
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 September 2011

Stayed at Grande Ville Hotel with my friends and family for 3 days 2 nights. It's located at a very busy town named, China Town. Thus, you can find a lot of NICE food to eat, CHEAP stuffs to shop and SUPERB night view from the hotel's sky lounge!
The rooms are BIG enough to accommodate up to 3 persons (1 King Size Bed + 1 Single Bed) only at RM109 which is approximately USD 36. I booked through Pyotravel.com. Maybe some of the guests will think that the hotel is old, but it's greatly maintained!
I enjoyed the ABF as there are a lot of choices compare with the previous stayed at Pattaya.
Due to my packed itinerary, i unable to enjoy the night view on the top of the hotel as it closes at 11pm and the pool closes at 5pm. The only disappointment for the stayed!

Date of stay: July 2011
  • Trip type: Travelled with family
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2  Thank synjie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 August 2011

My family and I were booked here for 5 days. Unfortunately it was a terrible experience and I do not recommend this hotel to anyone. On our 4th day, I realised 4 items where missing from inside my suitcase and there was a distinct crack on my netbook, where it had clearly fallen to the ground from the top of my case. I spoke directly to the manager about this and her first suggestion was to bring me down to the laundry room to sift through dirty towels and bedsheets to see if my missing clothes had got mixed up there. With no result, I asked her what she suggested. Response was extremely cold and unhelpful, as I was told abruptly that no hotel policy is set in place for compensation and this has never happened in their hotel before, therefore there is nothing they could offer other then direct me to the police station so I can file a report and claim back on my insurance.

Despite there being no 'hotel policy' for theft in place, I would have thought that common decent human courtesy would have prevailed for a more considerate management and action. I had the common courtesy to discuss this near their office, so I was away from the ears of other guests - however the management literally turned their back on me and walked away as I tried to explain how upsetting this is and not what you would expect from a hotel. I have stayed in many hostels and lower class hotels and NEVER encountered such theft and disgusting behaviour from management and staff. The management here clearly do not care for their guests, as this was just the tip of the mountain as well as a list of other disappointments.

If you stay here, please be aware of my feedback and padlock away your valuables before leaving the room. I myself have never had to do this before, however it is a sad lesson learnt that you cannot trust hotel staff or their management. be prepared to pay extra for internet, and pay to use the ridiculously small gym and pond/pool. Most importantly, please also be prepared to receive no help whatsoever from management and staff. They have no interest in the needs or concerns of their guests at all. A very sad and disappointing experience.

Room tip: Invest in an extra £5/£10 and stay in a much better hotel in Bangkok.
Date of stay: August 2011
  • Trip type: Travelled with family
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1  Thank L0nd0n82
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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