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Reviewed 9 March 2013

We stayed in Urbana Langsuan for 10 days in March. As we have been Bangkok before so I knew that this is in central location. We stayed in hotel for the first two days to give us time to looked places before we booked it. This place have everything we need - swimming pool, nice GYM and good price. No bathtub, but we wouldn't pay extra $20 a day in other place just to get a bathtub, in tropical just shower is fine.

We booked through the hotel website including breakfast and wifi. Next time I will book through agoda without breakfast (Wifi in every room anyway) even their breakfast is very good, because we can cook.

They provided great services - print our next journey hotel reservation, airline ticket and visa form, also copy my ID for my visa application. Give us small change for our big bills and call us taxi every time we go out.

Room service every day. Great service apartment for short term stay.

Traveling as mix couple (Dark Chinese woman with a Caucasian man) in Bangkok is good, nobody stared at us or be rude to us because they may judge me as a local working girl, except a Caucasian man grabbed my bum when I was for a short moment separated with my man at Sio Cowboy. He probably think every dark Asian woman is local working girl and tried to get a freebee without asking permission, a shirty tourist! I pushed him away and shout at him.

Date of stay: March 2013
Trip type: Travelled as a couple
Thank TravelerCanada604
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 February 2013

I am very disappointed with the cleanliness of the hotel rooms and public areas.
Of all the hotels in which I've ever stayed Urbana Langsuan surely one of the three worst hotel where I was staying.
Although we have repeatedly objected to the purity of our rooms and even requested the Director General to speak with us (it never happened) nothing significantly has changed throughout our stay!
the only excuse was that they are aware that they have bad staff in the household - can not believe that in this way I can spit on themselves!
Dear precisely, in this way you do not treat your guests!
The only plus I give reception (male staff) and the food in the restaurant!

Date of stay: February 2013
  • Trip type: Travelled with friends
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2  Thank cvitdivji
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
UrbanaHospitality, General Manager at Urbana Langsuan, responded to this reviewResponded 3 June 2013

Dear cvitdivji

Thank you for your constructive clarification following your stay at Urbana Langsuan. We appreciate for every single comment that would help us to understand consumer’s needs. We will take all the comments into the development plan in order to complete customer’s satisfaction.

We have investigated the property thoroughly. The property was established for over past 5 years. We, the management team, agreed to put the property into the maintenance. We are deeply apologizing for any inconveniences that could occur during the process. All the problems shall be solved and represent the better quality of service soon.

We do hope that you will consider and give us a chance to stay at Urbana Langsuan again. If there are any further questions or comments, please, feel free to contact us.

Sincerely yours,

Management Team
Urbana Hospitality (Langsuan and Sathorn branches)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2013

We stayed for 3 nights at this hotel when we first arrived in Bangkok. The rooms are very spacious and clean and also very quiet which is sometimes hard to find. The pool is sensational with fabulous views over Bangkok. The location was central to everything we needed and only a short walk to the skytrain. There is also a 711 just down the road which is handy for stocking up on anything you need. The staff were very helpful and we enjoyed our stay so much that we rebooked for another 4 nights at the end of our trip.

Room tip: Ask for a high floor - less traffic noise
Date of stay: January 2013
  • Trip type: Travelled as a couple
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4  Thank SuegalCoffsHarbour
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 February 2013

Excellent hotel with enormous rooms, bathrooms and living area, along with useful kitchen and helpful staff. The rooftop pool is brilliant. No bad words to say about this hotel, everything is up to an excellent standard. Location is also good, not far from bars and restaurants & only a 5 minute taxi from the Siam shopping centre. Amazing value hotel.

Date of stay: February 2013
  • Trip type: Travelled with friends
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3  Thank Owen368
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 February 2013

This was our first time in Bangkok and we didn't know what to expect. The Urbana Langsuan was a welcome surprise. We had a studio apartment which was huge - perfect after being on a plane for 15 hours. The pool provides some stunning views of the city, perfect for a night time swim. Hotel was very helpful with arranging transport - there were just a couple of minor language barriers! Great location - shopping centres, restaurants and sky train all within walking distance. We stayed 2 nights and would definitely recommend, even if its just for a trip to the restaurant (All six to Twelve) which was fantastic.

Date of stay: November 2012
  • Trip type: Travelled as a couple
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1  Thank gillie_g80
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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