Beware of the photos displayed by the booking site or rambuttri hotel site because most of them are fake ! You expect a sort of "resort" in the city and you get sort of "garage" as a room : most of them open on dirty walls, lurid service areas of the hotel or other unbearable things....none has a balcony ( what you see in photos is an outside decor to hide the AC noisy motors...that keep pissing water everywhere ). Booked with booking but they cancelled my reservation the day of arrival because they tried to charge the whole stay ( who gave them permission ?) on credit card number i had given JUST FOR GUARANTY AS REQUESTED IN CASE OF NO SHOW ( and clearly asking them to pay cash at arrival ). So my reservation was cancelled (thanks god i say now! ) and i stayed only 1 night paying the double of reservation price. The boy at reception was EXTREMELY UNPLEASANT and totally careless of tje situation. He said : "you can try to ask tomorrow after breakfast "....no comment. Speaking with his supervisor was not possible in both days, of course. Room was renovated but so ugly you cannot imagine.. I am used to sleep also in hostels but i tell you this place makes really no sense at all. The 2 pools on rooftop are small with no service at all. The breakfast was the...Beware of the photos displayed by the booking site or rambuttri hotel site because most of them are fake ! You expect a sort of "resort" in the city and you get sort of "garage" as a room : most of them open on dirty walls, lurid service areas of the hotel or other unbearable things....none has a balcony ( what you see in photos is an outside decor to hide the AC noisy motors...that keep pissing water everywhere ). Booked with booking but they cancelled my reservation the day of arrival because they tried to charge the whole stay ( who gave them permission ?) on credit card number i had given JUST FOR GUARANTY AS REQUESTED IN CASE OF NO SHOW ( and clearly asking them to pay cash at arrival ). So my reservation was cancelled (thanks god i say now! ) and i stayed only 1 night paying the double of reservation price. The boy at reception was EXTREMELY UNPLEASANT and totally careless of tje situation. He said : "you can try to ask tomorrow after breakfast "....no comment. Speaking with his supervisor was not possible in both days, of course. Room was renovated but so ugly you cannot imagine.. I am used to sleep also in hostels but i tell you this place makes really no sense at all. The 2 pools on rooftop are small with no service at all. The breakfast was the only posirive experience here....for the rest...please burn this place ! Avoid if you are still in time and move 100 meters from here: on kaosan road you will find much better places - as i did at D&Dinn - for the same price and without being treated like a dog as it happened to me. Shame on you all - dear Rambutti Plaza - really ! You are not going to last long if you keep treating people like this !More