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2 - 7 of 682 reviews
Reviewed 7 December 2020

Spent 2 nights here with enjoyable stay. Nice room with a comfy bed and full of necessary in room amenities. Located in central of Bangkok, easy access to everywhere, close to sky train ( Chong Nont See Station ) , surrounding with good shops and restaurants so don't be worry where to eat. It's one of the best choice to stay in Bangkok with limited budget. However their breakfast made me a bit disappointed on the 1st day with terrible " Pad Thai " as nothing much on breakfast only weird Pad Thai which was a " main dish " no sausage no ham or any bacon and I was feeling better on 2nd day. Sausages was served and some fried rice and hot soup. One point need to emphasize is a service oriented from all staffs no matter from Front Office, F&B, Housekeeping and Security, they are all willing to help and ready to serve what you need. Thank you for that

Date of stay: December 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank Prachai L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panusart Hanphitakwong, Marketing at Holiday Inn Express Bangkok Sathorn, responded to this reviewResponded 12 January 2021

Dear Prachai,

Thank you so much for taking the time to share your review with us and we are very sorry to learn that our breakfast has made you disappointed.

Your issue will be on the briefing to share with all concerned. We will talk on this to find out how we can improve to ensure our guests have a great stay.

Safe travels and hope to welcome you back soon.

Best regards,

Panusart Hanphitakwong,
Sales and Marketing Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2020

HI Express Sathorn has a good location. Walking distance 3-minutes to Chong Nonsi BTS station. Attached to the hotel is The Coffee Club which serves a good alternative to the hotel's restaurant (which serves breakfast only).

Date of stay: October 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Darth_Vader10121968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panusart Hanphitakwong, Marketing at Holiday Inn Express Bangkok Sathorn, responded to this reviewResponded 12 January 2021

Dear Darth_Vader10121968,

Thank you for taking the time to share your review with us, we are pleased to read that you had an enjoyable stay with us especially the hotel location.

We look forward to welcoming you back again soon.

Kind regards

Panusart Hanphitakwong
Sales & Marketing Executive

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Reviewed 14 October 2020

My first time at Holidayinn Sathorn. Staff very attentive. Front desk staffs are friendly. Breakfast was lovely. Staff at restaurant are very pleasant and helpful. Especially khun Ploy and khun Da. Thanks for your hospitality

Date of stay: October 2020
Trip type: Travelled with friends
1  Thank PimmadaS4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panusart Hanphitakwong, Marketing at Holiday Inn Express Bangkok Sathorn, responded to this reviewResponded 12 January 2021

Dear PimmadaS4,

Thank you so much for taking the time to share your review with us and we are very pleased that you enjoyed your stay.

Our team is doing the very best to serve to ensure our guests have a great stay.

Safe travels and hope to welcome you back soon.

Best regards,

Panusart Hanphitakwong,
Sales and Marketing Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2020 via mobile

I had a fantastic stay at the Holiday Inn Express Sathorn. The hotel is ideally located near the Chong Nonsi BTS skytrain location as well as many local eateries. The room was clean and had a cozy beds as well as both soft and firm pillows (take your pick). Really appreciated the measures taken by the hotel during the COVID-19 outbreak such as providing hand sanitizers throughout the hotel as well as using UV lamps and ozone to disinfect the guest room floors. A big shout out to the receptionist staff who were really helpful and did every way they could to make my stay an excellent one. A big plus is the complimentary breakfast which was filling and did a good job in kickstarting my day.

Date of stay: May 2020
Trip type: Travelled solo
2  Thank Karn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanupolS4, Guest Service Leader at Holiday Inn Express Bangkok Sathorn, responded to this reviewResponded 1 June 2020

Dear Karn L,

It was our pleasure to have you and your husband with us Holiday Inn Express Bangkok Sathorn. Thank you for taking the time to write an extensive review and highly rating us on “Sleep experience”, “Cleanliness” and “Service”.

Great location and Great Service are really the key attributes of our Holiday Inn Express brand and just fantastic how many guests are recognizing us for this.

We look forward to have you with us soon and will be more than happy to be of assistance to you for your future booking. Stay Smart with us!

Best regards,
Danupol SONGSIRI
Guest Service Leader

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Reviewed 14 March 2020 via mobile

We stayed 4 nights at this hotel. Everything was absolutely perfect. The room was super comfy, everything was clean, breakfast was very good and had multiple options. The only thing that surprised me was that, given it is a Holiday Inn, staff spoke very little English. But they did their best so we could understand each other and were always attentive to all our needs.

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank gmareque3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanupolS4, Guest Service Leader at Holiday Inn Express Bangkok Sathorn, responded to this reviewResponded 15 March 2020

Dear Gmareque3,

Thank you for sharing your valuable feedback following your recent stay with us.

We are glad to learn that you are satisfied with our location, value for money and most of all, our service. Your positive comments regarding the service of the team will surely go a long way in keeping the team motivated to strive to exceed our guests' expectations. We do take note of your comment on our staff's English for our future improvement.

We thank you for choosing to stay with Holiday Inn Express Bangkok Sathorn and look forward to welcoming you again.

Sincerely,
Danupol SONGSIRI
Guest Service Leader

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