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“Convenient but unsatisfying”
Review of LK Residence

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LK Residence
Ranked #128 of 458 Hotels in Pattaya
Reviewed 9 August 2017

Located on Soi Diana which is off Second Road and leads to Soi Bukhao both busy thoroughfares.
Street is narrow with little in the way of pavements for pedestrians but then that's most of Pattaya. Lobby looks luxurious. I had requested a high floor and a queen-size bed and got the bed but on the 2nd floor. Room was a good size and bed was very good. Small balcony included but it opened out to a tall building. Biggest bug bear was the bathroom. Showers had to be taken over the bath tub which was also capable of providing a spa (that we didn't use). No shower curtain or shower rail was provided and the tub was so high that one had to climb to get in and out. The lack of a shower curtain meant that water went everywhere and we used our spare towels to soak this up daily. The shower attachment was an extendable hose that retracted back into the head of the bath tub but often this would get stuck and would only extend to waist height - useless. Had to call on maintenance each time.
LCD TV provided a large selection of channels though only around 10 were in English.
Surprisingly there was nowhere to put our suitcases. We had to use the floor but these would get in the way.
One afternoon we stopped in the lobby to cool down after some hours of shopping and asked for the wifi password. The receptionist told us it was the same as the wifi on our floor. But we couldn't connect and she could only say "need to ask I.T." - she never did. Then we decided to use the adjoining door to the massage parlour next door for an hour of relaxing oil massage. They told us the wifi (which they have access to) was "kaput" - hahaha.
So great location as we could go left or right out of the hotel to Soi Bukhao or Second Road. The latter leads to Mike's Shopping Mall and the much larger shopping mall Central Festival 10 minutes further north. But facilities and customer service was very lacking.

Room Tip: Rear or north-facing rooms quieter
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  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Nelson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LK_Management_Team, customer service at LK Residence, responded to this reviewResponded 19 August 2017

Dear Nelson C


Thank you for taking the time to write a review of your experience and we are sincerely apologize for any inconvenience.

We are very disappointed to know regarding your recent stay and will note of your comment and shared your experience with the team to prevent this from occurring again in the future.

Hope you come back to stay with us again.


With Warm Regards,
Customer Service Team

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4 - 8 of 363 reviews

Reviewed 1 July 2017

We, a group of 4 friends, stayed in this hotel for 4 nights. Rooms were spacious and clean. Towels were clean and neat. Bed was comfy. Small balcony. View from the room wasn't great. But, the amenities were more than enough to forget the views.

Front desk staff were rude both during check-in and check-out. They weren't courteous.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Arunapril4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LK_Management_Team, customer service at LK Residence, responded to this reviewResponded 4 July 2017

Dear Arunapril4


Thank you for taking the time to write a review of your experience and we are sincerely apologize for any inconvenience.

We are very disappointed to know regarding your recent stay and will note of your comment and shared your experience with the team to prevent this from occurring again in the future. Hope you come back to stay with us again in the near future.


Warmest regards,
Customer Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017

This was my first stay in an LK hotel and will not be the last. I stayed here for 11 nights from 28 April to 9 May and had a truly excellent experience. I cannot complain about any element of my stay and everything was great from check in to check out.

Check in went smoothly and I was shown to my room by the bell hop who explained how everything worked then left me to it. My deluxe room, 2306, was on the 3rd floor, close to the lift and directly across the corridor from the pool.

It was a huge, tastefully appointed room with a large, comfortable bed with lovely linen, a living area boasting a sofa, chaise lounges, dining area and small kitchen area with a large fridge freezer (which was changed for some reason for a new one during my stay). The room had a good lighting system and A/C which could all be controlled from a pad next to the bed.

The bathroom was certainly something to write home about with a massive jacuzzi bath and large separate walk in rain shower cubicle with all the bathroom extras you need provided. There was a dressing area opposite with a wardrobe, safe and desk.

The room was very tastefully decorated throughout, as was the hotel generally, with many expensive looking ornaments which gave it a definite touch of class. The soundproofing was also first class.

All of the staff I encountered were very friendly, and I should give a special mention to the Front Desk, Doormen and my room cleaners who were great, very chatty, efficient, and kept the room spotless.

Location is key, and the LKR gives you the keys you need to get everywhere. Soi Diana is a lively street with many bars, bar complexes and restuarants, hotels and guest houses.

Turn left from the hotel and you will come to Second Road, a very busy area. Almost directly opposite the entrance to Soi Diana you will find the Mike Shopping Mall, take an Air Conditioned walk through it and you will find yourself on the Beach Road. The Beef Eater Steak house on Soi Diana does really excellent food (I chose the LKR as a hotel because it's near to it, The best steak I have ever had in Thailand) and the Kiss Food and Drink cafe is on the corner, It's cheap tasty, clean and open 24/7

Turn Right from the hotel and you will find LK Metro, a lively bar and Gogo area which is a great night out. Carry on and you will come to Soi Bukhao and Soi Lenkhi also bustling entertainment areas.

From either Second Road and Soi Bukhao you can jump on a baht bus and get to anywhere you need in Pattaya.

So in summary, I loved this place. Every aspect of the hotel from the room and facilities to the staff and location were truly fantastic. I would recommend anyone to stay here I you fancy some affordable luxury.

Thank you LK Renaissance for a wonderful stay. I will be back.

Stayed: May 2017, travelled solo
1  Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LK_Management_Team, customer service at LK Residence, responded to this reviewResponded 23 May 2017

Dear Nick B


Thank you for your stayed and shared your experiences to us on Trip Advisor. We thank so much for very wonderful review with all recommend about our hotel and the area around here.

The letter of appreciation with the written review to describe everything that everyone could illustrate overall. We appreciate our customer like our family. Any inconvenience for your stayed here we have to say apologize will try to do our best in your next visit.

Hope to see you return very soon as we look forward to welcome you back to LK Renaissance.


Warmest Regards ,
Customer Service Team


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Reviewed 21 April 2017

Was here in december 2016,booked a suite room and had a room at 7 floor and i loved it amazing ,quit, nice view and location, so i booked another suite room for my comeback after my trip to the philippines,but this time it was not the same, they gave me a room on second floor (think it was room 213) with a view agains another hotel wall and the bars is to close at that floor noisy as h*** there was also problem with the toilett couldnt flush and i asked them to fix it, they couldnt after 3 days i was to tired so i checked out,,, will not book here again if im not sure to have a room on higher floors

Room Tip: book on the highest floor if possible
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  • Stayed: January 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Tommy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LK_Management_Team, customer service at LK Residence, responded to this reviewResponded 26 April 2017

Dear Tom J


Thank you for your review providing feedback of your stay with us at LK Renaissance. We appreciate your comments and suggestions.

By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future.

Once again we are sincerely apologies for not having delivered a perfect experience for you. We do hope that you will allow us the opportunity to serve you again next time.


Warmest Regards ,
Customer Service Team

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Reviewed 17 April 2017

Hotel is located very close to Mike shopping mall its walking distance of 5 minute. The beach is around 10 minute.

Stayed 3 nights end of Jan 17, the room is very clean with all the bathroom amenities provided.

All the staff from receptionist to Cleaning person was friendly.

Please note hotel doesn’t provide any breakfast service and doesn’t have any restaurant. But we don’t mind in Pattaya plenty of choices nearby and cheap.
There’s plenty of bar opposite hotel. The 7 Eleven and money exchange is just outside hotel.

The hotel does have outdoor pool but didn’t use it. So can’t comment any.
Currently hotel doesn’t charge for a friend to invite in your room.

Definitely will return to LK Renaissance overall good experience.

  • Stayed: January 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Amit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LK_Management_Team, customer service at LK Residence, responded to this reviewResponded 18 April 2017

Dear Amit K


Thank you for your stayed and shared your experiences to us on Trip Advisor. We thanks so much for very wonderful review with your praising about our hotel and your suggestion for some places nearby hotel.

We hope to see you soon as we look forward to welcome you back to LK Renaissance Hotel.


Best Regards ,
Customer Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LK Residence

Address: 33/154 Moo 10, Soi Diana, Pattaya 20150, Thailand (Formerly LK Renaissance)
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#45 Spa Hotel in Pattaya
Price Range: $59 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LK Residence 3.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Lk Renaissance Hotel Pattaya
Renaissance Hotel Pattaya
Renaissance Pattaya
Pattaya Renaissance

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