Located on Soi Diana which is off Second Road and leads to Soi Bukhao both busy thoroughfares.
Street is narrow with little in the way of pavements for pedestrians but then that's most of Pattaya. Lobby looks luxurious. I had requested a high floor and a queen-size bed and got the bed but on the 2nd floor. Room was a good size and bed was very good. Small balcony included but it opened out to a tall building. Biggest bug bear was the bathroom. Showers had to be taken over the bath tub which was also capable of providing a spa (that we didn't use). No shower curtain or shower rail was provided and the tub was so high that one had to climb to get in and out. The lack of a shower curtain meant that water went everywhere and we used our spare towels to soak this up daily. The shower attachment was an extendable hose that retracted back into the head of the bath tub but often this would get stuck and would only extend to waist height - useless. Had to call on maintenance each time.
LCD TV provided a large selection of channels though only around 10 were in English.
Surprisingly there was nowhere to put our suitcases. We had to use the floor but these would get in the way.
One afternoon we stopped in the lobby to cool down after some hours of shopping and asked for the wifi password. The receptionist told us it was the same as the wifi on our floor. But we couldn't connect and she could only say "need to ask I.T." - she never did. Then we decided to use the adjoining door to the massage parlour next door for an hour of relaxing oil massage. They told us the wifi (which they have access to) was "kaput" - hahaha.
So great location as we could go left or right out of the hotel to Soi Bukhao or Second Road. The latter leads to Mike's Shopping Mall and the much larger shopping mall Central Festival 10 minutes further north. But facilities and customer service was very lacking.
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- Also Known As:
- Lk Renaissance Hotel Pattaya
- Renaissance Hotel Pattaya
- Renaissance Pattaya
- Pattaya Renaissance