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Royal Halong Hotel
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Reviews (62)
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27 - 32 of 62 reviews
Reviewed 10 August 2015 via mobile

We had a good weekend in royal halong hotel.luxury room .attentive staff.amazing swimming pool.good breakfast and nice water pupet show.lucky in casino.totaly won won won.every thing free.
Thanks Royal halong
Will be back

Stayed: August 2015, travelled with friends
1  Thank duzng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2015

The hotel itself is nice, but far away from everything, there is no reason to stay here. The food is OK, the room size is fine, quite cold, the view is OK, the lobby is beautiful, you also can enjoy a nice water puppet shew+

  • Stayed: December 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank travelmaster_hu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2015

The room were booked through hotels.com smoothly.

Good location, near the Bai Chay Wharf, convenient to go Halong Bay. Good experience staying here. Hotel has been improved a lot in term of services. The staff are friendly

  • Stayed: April 2015, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Josie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2015

We stayed in Royal Ha long for 2 night , room are very clean , staff proper training, good location with the bay view. breakfast buffet with plenty of selection . Mr Linh who help me to book the room very helpful . see you again Royal Halong

Room Tip: high floor
  • Stayed: March 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank danny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2015

I thought this looked like a nice looking hotel on the water in Halong Bay, north Vietnam. But instead, it seems to be a front for a rich investor with no intention of running any kind of service for clients. No heat in the winter, no bath,just a open corner of the bathroom no breakfast, in fact nobody at all,. Heavy construction next door, despite the lack of customers, they placed me right over it-noise from 6 AM to 9 PM. I checked out after one night and asked for a refund on the remaining night-NO ENGLISH HERE-and rude attitude, with manager "busy" at 6 :30 AM? Don't know who would go there???

  • Stayed: February 2015, travelled on business
    • Value
    • Rooms
    • Service
6  Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ha Long R, Người quản lý at Royal Halong Hotel, responded to this reviewResponded 22 April 2015

Dear Mr. Kim,

Thank you very much for your time to review for our hotel on Tripadvisor.

However, it seems that your review is not for Royal Halong Hotel but a similar name hotel in Hon Gai area with much lower standard.

Royal Halong Hotel is the only 5 star in Halong with professional staffs who serve our guests since their first step to hotel and we offer our guests with various of food for buffet breakfast. Our facilities is equipped to meet and satisfy the most fastidious guests and we strong believe that you will be very pleased if you book and stay with us truly.

We wish to welcome you and your family to Royal Halong Hotel in the coming time!

Sincerely yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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