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Reviews (702)
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All reviewshalong bayold quartersales manageramazing staffhoan kiem lakehelpful staffstea and coffeeday tourfresh fruitairport pickdefinitely stay here againvietnam tripexceptional servicenight trainstayed here for nightsfree breakfastrooms are clean
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104 - 109 of 702 reviews
Reviewed 27 September 2016

B&B Hanoi was excellent from start to finish - rooms were very nice and very reasonably priced. The staff of B&B Hanoi are its best feature, and they were easily the most friendly and helpful I came across in my time in Vietnam - in particular Su and Hannah ;) They helped us arrange great day trips (Sapa/ha long bay) and allowed us to use the hotel as a base (for showers/storing luggage) even on nights we hadn't booked a room!

  • Stayed: September 2016, travelled with friends
    • Value
    • Location
    • Service
1  Thank MylesTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2016 via mobile

My boyfriend and I stayed at the B&B Hotel for two nights.

Hotel: The rooms are nice for the price, breakfast buffet includes fresh fruits and omelet/pancake/Vietnamese soup. Really good located surrounded by cafes/restaurants and two minutes from the lake.

Service: We were more than satisfied with the whole team. We booked our trips to Halong Bay (Cristina Diamond cruise) and to Sapa with them and it was awesome! Furthermore they helped us to plan our route through Vietnam and kept our luggage between the two tours, let us take a shower and kept us hydrated.

Stayed: September 2016, travelled as a couple
1  Thank Juli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2016 via mobile

Lovely hotel with exceptional staff. Really well located. With hundreds of options to choose from in Hanoi old quarter, you won't be disappointed with this one! Had a lovely stay and great tour to halong bay booked through reception. Thanks to all the staff!

Stayed: September 2016, travelled solo
2  Thank Gracie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2016 via mobile

Perfect location for staying in Hanoi. Lovely hotel, staff were excellent( ms su, hannah, emma, max), very friendly and helpful including a tourist information desk. Room was very nice and clean, very good size with ensuite bathroom. Breakfast was amazing! One of the best breakfast we had while traveling on a budget through Vietnam. Would definitely recommend this hotel while staying in Hanoi.

Stayed: September 2016, travelled as a couple
2  Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2016 via mobile

The best thing about this hotel was its customer service, from start to finish it was top notch. Su and Hanna were amazing hosts and the friendliest people I have come across in all of Vietnam. Our room was upgraded, breakfast was amazing, and laundry service was speedy. We booked a tour to Halong Bay with the hotel and Su ensured we got the best rooms during the 2 day tour, plus we could also leave our bags at the hotel whilst we were gone for 2 nights in Halong Bay. Staff brought fresh drinks to us in the lobby and learnt our names for a more personal stay. Highly recommend staying here, cannot fault it at all. Su works exceedingly hard to ensure all guests leave very happy - all hosts should learn from her!!

Stayed: September 2016, travelled as a couple
2  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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