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Dwaipayan2015
Singapore, Singapore
Really grand...
5.0 of 5 bubblesReviewed 13 May 2017via mobile
Went for a business trip, impressed with the decor and attention to detail in everything you see. Staffs are helpful and courteous. Good buffet breakfast spread and in-room dining options. A nice big gym with latest equipments, medical center as well as hot pool and sauna. I stayed in JW Marriott before but I liked this one better. Golden touch gives a royal feeling. Cheers
Date of stay: May 2017Trip type: Travelled on business
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40 - 45 of 184 reviews
Reviewed 17 April 2017

This is the second time visiting Hanoi for business.
Interior of hotel lobby looks classical and 80's(or early 90's).
Room is spacious and clean, with free-wifi but please be claim down when using it.
Breakfast buffet is for typical Asian tourists.
And the most excited part for me is just 5 mins to BigC supercenter by walking!

Date of stay: March 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Lottew831
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do-Kevin, Manager at Grand Plaza Hanoi Hotel, responded to this reviewResponded 18 April 2017

Dear Lottew831

Thank you for your feedback regarding your stay at Grand Plaza Hanoi Hotel.
I am pleased you had a friendly and convenient stay with us. I hope that your business trip was a successful one.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2017

On business trip. The room is big and looks luxury. The traffic around the hotel is quite heavy. U can walk for 10 mins to supermarket. Not the best though, but acceptable, has a few hiccups along the way.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank connytan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2016

Stayed here for a business trip and the whole place was average - fine for a short trip of this nature, but not if looking for a romantic getaway or be central and close to all the action

Positives:
- Free wifi
- Large gym
- Good service with taxis seemingly available right outside the hotel

Negatives:
- Large impersonal hotel
- Out of the centre of town
- Overly gaudy and dated decor!
- Bland breakfast

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
3  Thank SueandTimP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2016 via mobile

Stayed there for 2 nights when visiting a business partner whose location is near this hotel.
Far from the centre and only convenient if you have your daily stuff in that part of Hanoi. If you want to see the city, it might be better to stay in the centre as it takes a long time to get there in the daily trafic ordeal.
Rooms are VERY large and nicely set up. Health Club is huge and well equipped. Breakfast is reasonable (and was included in my rate).

Date of stay: October 2016
Trip type: Travelled on business
Thank Dirk_B18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2016

This is modern hotel, appealing to Koreans with lavish decor and furnishing. Everything is spacious from lobby, restaurants, corridor to the rooms.

Rooms are well equipped, and meets the standards of the good luxury hotel.

The breakfast spread is wide, however a little to skewed toward Korean.

They should put more seating in the reception area so that their guests can sit down while waiting for pickup.

Room tip: Choose high floors to avoid the traffic noise and incessant honking.
Date of stay: September 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Service
Thank tony12cu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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