Are you looking for a good budget accommodation in Hanoi? Don't look any further! After having read about all the hotel scams in Hanoi I was really wary about picking a place. I'm so glad to have chosen this hotel! The staff could not have been any friendlier, they even opened the door for us when we were about to leave the hotel (has that ever happened to you in a budget hotel!?). The first night the bum gun broke where it was attached to the wall so we had to shut off the water to the toilet. The problem was dealt with immediately and within 45min the bum gun was replaced... At 9am in the morning we got a friendly call from the reception, reminding us that breakfast was available until 10am. I didn't know there was even breakfast included (this was not mentioned in the booking)! We stayed two nights but went travelling in between and could store our luggage for free. One of the staff members let us know that we could book a tour through them, but didn't push it on us at all, as is apparently common in Hanoi (we have heard stories of people being kicked out of hotels for not booking a tour with them...).
The first night we had a room with a window, the second night there was no window. The second room was humid and had a bit an unpleasant smell. Unfortunately many hotels across South East Asia battle mold due to the humid climate. The bed was comfortable, the shower hot and the room clean.
What else is there to say? Oh yes, the hotel is conveniently located, about 15min walk from the train station. It is set back from the main street which means you will have a quiet night.
- Official Description (provided by the hotel):
- Located in Hang Bong Street , the most crowded and oldest business centre in the area of Old Quarter , KoTo Hotel is very convenient and accounts for its tourist-attractiveness and especially KoTo hotel is centrally located in Ha Noi’ Old Quarter with Hoan Kiem Lake, Ngoc Son Temple, Water Puppet Theatre all are just 5 minutes walk away. KoTo Hotel makes it the perfect choice for both business and leisure traveler. Providing the comfort of well-furnished guestrooms that are facilitated with modern conveniences. Specially all of our hotel rooms have windows and balconies. ... more less