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4 - 9 of 79 reviews
Reviewed 22 April 2014 via mobile

The restaurant was light and airy if slightly hotter upstairs where there is no air con. Food is fresh and delicious and service excellent. Great cause too! Go there as a matter of course- if you can find it- sign is small!

  • Stayed: April 2014
    • Location
    • Cleanliness
1  Thank TahitianPunch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

Spacious and clean facilities. Great location. Very helpful staff. Decent breakfast.

Bathroom could be better - towels old and frayed and cleaning could be better.

Nonetheless, for the price, good value for money!

  • Stayed: April 2014, travelled with friends
    • Value
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Thank Carly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

Are you looking for a good budget accommodation in Hanoi? Don't look any further! After having read about all the hotel scams in Hanoi I was really wary about picking a place. I'm so glad to have chosen this hotel! The staff could not have been any friendlier, they even opened the door for us when we were about to leave the hotel (has that ever happened to you in a budget hotel!?). The first night the bum gun broke where it was attached to the wall so we had to shut off the water to the toilet. The problem was dealt with immediately and within 45min the bum gun was replaced... At 9am in the morning we got a friendly call from the reception, reminding us that breakfast was available until 10am. I didn't know there was even breakfast included (this was not mentioned in the booking)! We stayed two nights but went travelling in between and could store our luggage for free. One of the staff members let us know that we could book a tour through them, but didn't push it on us at all, as is apparently common in Hanoi (we have heard stories of people being kicked out of hotels for not booking a tour with them...).

The first night we had a room with a window, the second night there was no window. The second room was humid and had a bit an unpleasant smell. Unfortunately many hotels across South East Asia battle mold due to the humid climate. The bed was comfortable, the shower hot and the room clean.
What else is there to say? Oh yes, the hotel is conveniently located, about 15min walk from the train station. It is set back from the main street which means you will have a quiet night.

Room Tip: Ask for a room with window
  • Stayed: March 2014, travelled as a couple
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1  Thank Saphira83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

the rooms (some of them have no windows) are spacious and clean. towels are provided, there is tv and the people working there are just sooo helpful and super nice! breakfast is quite good, too. just book your tours elsewhere as there are enormous booking charges added!

Stayed: March 2014
1  Thank Markus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

We stayed at koto hotel for three nights. When we returned the third night we Were in a bigger better room so I would definitely recommend paying for an upgrade. The rooms ate very basic and old but clean and contain a mini bar. The hostel itself is very basic. The location is excellent and the staff are so helpful. They helped us with anything we needed to know and nothing was too much trouble. This hostel is good value for money

  • Stayed: February 2014
    • Value
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Thank Clared23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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