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“Boutique Style in a Great Location”
Review of Gondola Hotel

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Gondola Hotel
Ranked #109 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed 20 April 2017

Located in the Old Quarter, this hotel is on a less busy street that is amazingly close to every site in the area. It is definitely a boutique hotel that needs a little updating in spots but, the bed is comfortable, television variety plentiful, and breakfast included. My friend also used the laundry service (express) which was finished to perfection and delivered in less than 12 hours for a very good price. We stayed in Deluxe City View room however, it didn't really have a view of the city, but that was okay because the room was SUPER quiet. The staff was absolutely wonderful and helpful when we requested additional pillows or help contacting our local travel agent. It's also within a 1 minute walking distance to the "Polite Pub" a must if you like original cocktails.

Room Tip: We stayed in the rooms ending in 05...large and very quiet.
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  • Stayed: April 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank aubsters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 25 of 585 reviews

Reviewed 13 March 2017

This is a wonderful 3 star hotel in a wonderful location in Old Hanoi....walking distance to many restaurants, attractions and the lake. The hotel has a typical buffet breakfast, staff is excellent....bellhops are very helpful.....desk is excellent plus they speak English quite well. Rooms are fine with good bedding....bathroom excellent. There is also a restaurant and bar on the top floor which was great. Highly recommend. Streets are shut off to traffic on the week-end which makes crossing the street by the lake much easier for tourists!

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Sheri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2017 via mobile

This would be the least favourite so far in Vietnam. It is very central and as a result they shut the streets for three blocks on Friday Saturday & Sunday so we were greeted with a three block walk with our suitcases over rough ground in the rain to get to the hotel. Not pleasant at 10pm.
The room is the smallest we have had and the bathroom has paint pealing everywhere. Try and turn the sink on without getting wet impossible.
Overall adequate but there must be better.

Stayed: March 2017, travelled as a couple
Thank GeorgeTill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

Overall this was a solid experience. The rooms were slightly larger than other hotels we saw in Hanoi. The location was very good--close to the lake and St. Joseph's Cathedral. The street was not as busy as others so that was nice. The bathrooms were spacious. We had a bit of difficulty with the wifi in the hotel room. The water in the bathroom was warm, but not hot. Staff was friendly.

  • Stayed: February 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Brooke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

I was very pleased to stay in this great place, the staff had good vibes and I loved to hang out with them very much. The room was very nice and super clean. I definitely recommend this place to anyone.

  • Stayed: January 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank nathanjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #109 of 599 Hotels in Hanoi
Price Range: $53 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 
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