A very comfortable and relaxing journey that did not feel like 6 hours at all. The generous legroom, in particular, made it one of the best bus rides I have ever taken.
I was told to wait for pick-up at 6.30am to 6.50am but the bus was late and came only at 7.10am. But you will soon realise that pick-ups in Vietnam are usually always late for valid reasons. We were then transferred to the main limo bus to begin our journey. Staff helped with my luggage and gave me my assigned seat.
I had a window seat by myself and it was perfect. Our guide, Max, was humourous and informative. We were given a small welcome pack of bottled water, a snack and a wet wipe at the start of the ride.
We also had two rest stops in between. We were dropped off near their office in Sapa Town, near the town square and from there it was a very short walk to my hotel.
I really like the Express Bus. Very clean, worth the price and the comfort is truly top notch. I actually took the Eco Sapa VIP van back to Hanoi because I wanted direct pick-up and drop-off at my hotel, but I generally prefer the Sapa Express Bus, which is also cheaper and has much more legroom to stretch my legs.
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