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Reviews (111)
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27 - 32 of 111 reviews
Reviewed 6 January 2015 via mobile

Light switches not working in room, food runs out fast at breakfast. Ok flat screen tv. In room aircon is a welcome option, compared with centralized systems at other places. No bad smells. Can hear the people in the corridor and other rooms chat at times. Only one lift so a little cramped at times, especially in the morning.

  • Stayed: December 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank NickFusion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seigi O, Sale Exeutive at Vina Terrace Hotel, responded to this reviewResponded 9 January 2015

Dear,,

First of all, We are so glad to be able to accommodate you at Mifuki Boutique Hotel.
We have commanded to in charge of food staff to make a good enough quantity of Complement meal.That is why, we are so sorry to hear that. We are going to ameliorate things what you mentioned.
I hope you will stay at our hotel again. Then, We are going to give the best performance to you
surely.
Thanks a lot for your review and stay in earnest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2015 via mobile

The room was clean and quiet, but no windows and small. The staff did not speak a lot of English but it was easy enough to work things out for yourself. The breakfast was great really nice food and a great view of the city

Stayed: January 2015, travelled with friends
Thank Christa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seigi O, Sales Executive at Vina Terrace Hotel, responded to this reviewResponded 5 January 2015

Dear our beloved customer,

First of all, thank you for staying at our hotel and writing about ours on Tripadovisor.
Exactly, our staff cannot speak good enough however, we are trying to get well skills to give the best service to the customers.
We are glad to get you wrote. Thanks to you, we could get the point what our weak-point is.
Someday, I hope to see you again to make you satisfied with us.
Thanks a lot.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2014

comfortable stay and room is good at the price we pay. location is ok, walking distance to ben tahn market & most of the tourist spot. Street foods & coffee are everywhere nearby. Delay on check in due to house keeping but still acceptable. Air cond went wrong (not cold) on my 2nd day stay but hotel staff was helpful and solve the problem. Not a luxury hotel but clean and comfortable enough. Stay here for 4days 3 night and happy with it.

Room Tip: A good choice if you are looking for budget stay
  • Stayed: November 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank Lijing s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ngan N, Front Office Manager at Vina Terrace Hotel, responded to this reviewResponded 16 December 2014

Dear our valued customer,
Thank you for choosing our hotel when you come to Vietnam.
We are honoured to serve you with all our effort. By all our enthusiasm, we always wanna make our valued customer satisfied with our service, our reasonalbe price.
We consider your review and we will try to train housekeepers to clean room more quickly to serve customer on time.
Thank you for your review,
We hope to serve you soon,
Best Regards,
Nguyen Thi Kim Ngan - FO Department Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2014

This was my first stay at Mifuki Boutique and I will be returning soon as I travel frequently to Vietnam.
This hotel is great value for such a convenient location close to the market in a small quiet street .

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 31,920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ngan N, Front Office Manager at Vina Terrace Hotel, responded to this reviewResponded 23 October 2014

Dear our beloved customer,
First of all, thank you for choosing Mifuki Boutique while your trip We'are so glad that you are satisfied with our service. Our hotel always hope bring satifaction to our value customers.
As your review, our hotel has good location:
- 5 mins by taxi from our hotel to Saigon Square.
- 2 mins by walking from our hotel to Ben Thanh market.
- 4 mins by walking from our hotel to 23/9 Park.
- 7 mins by walking from our hotel to bus station.

I hope we can serve you when you come back to Vietnam again.
Thank you so much,
Best Regards,
Nguyen Thi Kim Ngan - Front Office Department Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2014

I booked the hotel as there seems to be a genuine effort from the hotel when dealing with bad feedback. I decided to write this first night as I have paid for 4 nights and am stuck! I should have listened to the bad reviews and not booked this hotel. Firstly, the room is a far cry from what was described. There was only 2 tiny pillows which made any attempts to sleep a torture. The wardrobe has a few pathetic hangers. There was one bathrobe when the room was booked for 2. The worst was the shower doesn't work and we called for help and no one showed up at all! Now we are stuck without an ability to shower and a bed with 2 tiny pillows! Please don't book this hotel unless you want to suffer!

  • Stayed: September 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Julie180596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seigi O, Sales Executive at Vina Terrace Hotel, responded to this reviewResponded 24 December 2014

Dear
Thank you for staying at our hotel.
First of all, we are so sorry to give you bad service what you felt.
Now, we are ameliorating our service, facility, amenity and so on.
If you will give us a chance to serve you better service, we are going to devote our best which is much better than we did before to you.
Thanks to you, we can realize the weakness about our hotel.
Thank you so much.

Sincerely,
Sales Executive in Mifuki Boutique Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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