The Lobby looks nice, but that same grandness does not follow onto the rooms. Rooms were very run down. Carpet smelt mouldy in our room and in our hall way. Our bathroom door would not close as it had warped due to such bad water damage. Staff were just ok. We got the wrong information on more than one occasion from different reception staff, which caused us a lot of hassle and wasted time. The reception staff service was very poor and did not seem eager to help. Overall, I would only rate this hotel a 2/5. I would not stay there again
- Official Description (provided by the hotel):
- Vina Terrace Hotel is a 3 stars hotel located in the direct heart of Ho Chi Minh's Central Business District. This 1st rate hotel of elegance is easily within walking range of the Reunification Palace, Notre Dame Cathedral Saigon, Central Post Office, Ben Thanh Central Market, City Hall and Bitexco Financial Tower. The hotel has 30 cozily and modernly furnished wood paneled rooms. It is a secure oasis of peace, tranquility a luxurious, comfortable and cozy place to stay, some of which include large panoramic windows enjoying fantastic views. It is efficiently backed by decades of experience in personalized service. ... more less
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