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99 - 104 of 2,313 reviews
Reviewed 13 August 2019 via mobile

We thoroughly enjoyed our stay at the Sheraton Nha Trang. WONDERFUL staff who went above and beyond to accommodate any and all requests. David the Assistant Manager..thankyou for the personal tour of your hotels facilities and the stunning penthouse. Mariano..the head chef..and his staff, the food was incredible. Henry the chief concierge who organized all of our transfers..even for the next city we visited..and Yumi our beautiful waitress who greeted us every day with a smile. Some wonderful conversations were had with each of you. Thank you for making Nha Trang one of the highlights of our Vietnam holiday. I cannot recommend this hotel highly enough.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank VANDA D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Joon_K_Park, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this reviewResponded 1 October 2019

Dear Vanda Tolli,
Your compliment made my day!
We appreciate you taking time to share with us your experience while at our hotel and thank you for your positive
comments.
We are pleased to see you enjoyed your stay and especially you are happy with our staffs' services. And thank you for your thoughtfulness remember our staff's name, David, Mariano, Henry, Yumi and the team will be very pleased to hear your praise. I'm sure will pass on your kind words to our team to let them know that their efforts have been recognized by our guests as this will be the highest encouragement and motivation for them.
We hope the fantastic services we delivered to you this time gives you an incentive to stay with us the next time you travel to Nha Trang.

Warm Regards,
Joon K Park
General Manager at Sheraton Nha Trang Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2019

We had a great stay,Excellent hotel,fantastic location and great staff. Especially junia from the pool, henry from concierge and yumi,vu and stella from feast restaurant are the 5 stars of this hotel.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank Cor321
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Joon_K_Park, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this reviewResponded 1 October 2019

Dear Cor321,
We are delighted to be your choice to stay for your recent visit to Nha Trang and thank you for taking precious time giving us this valuable feedback.
We are glad to hear that you enjoyed our services and especially your thoughtfulness remember our associates' name. Juna, Henry, Yumi, Vu, Stella and the team will definitely be pleased to hear your praise. I will pass on your kind words to our team to let them know that their efforts have been recognized by our guests as this will be the highest encouragement and motivation for them.
We hope the fantastic services we delivered to you this time gives you an incentive to stay with us the next time you travel to Nha Trang.

Warm Regards,
Joon K Park
General Manager at Sheraton Nha Trang Hotel & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2019 via mobile

Unfortunately this stay was all work and no play but had a great stay. The hotel rooms were new and spacious and super comfy. The hotel had great facilities and obviously going through a ground floor refurb but not impacting on the stay. Will be back.

Date of stay: August 2019
Trip type: Travelled on business
1  Thank tuldge
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Joon_K_Park, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this reviewResponded 1 October 2019

Dear tuldge,
We hope your business trip was an successful one!
Thank you for giving the trust on us and choosing to stay with us for your recent trip in Nha Trang.
We are pleased to see overall you had your stay, loved your accommodation with the picturesque view from your room, and enjoyed the hotel's facilities.
We hope the fantastic services we delivered to you this time gives you an incentive to stay with us the next time you travel to Nha Trang.

Warm Regards,
Joon K Park
General Manager at Sheraton Nha Trang Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2019

Friendly staff with great beach location, very nice gym and pool area with ocean view,
buffet breakfast is excellent. Seafood buffet dinner available Thursdays through Sundays. Day tours are available at the lobby.

Room tip: Hotel is right across a busy street from the beach so higher floors would be quieter.
Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
2  Thank Peter T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Joon_K_Park, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this reviewResponded 1 October 2019

Dear Peter T,
We are delighted to be your choice to stay for your recent visit to Nha Trang and thank you for taking precious time giving us this valuable feedback.
We are glad to hear that you enjoyed the hotel's facilities, the gym and our infinity pool, and loved the food at Feast restaurant. Your compliment is be best motivation for us to keep chasing our goals to bring the best service to our guests.
We do hope that you will come back with us whenever you feel like enjoying the amazing ocean view of Nha Trang.

Warm regards,
Joon K Park
General Manager at Sheraton Nha Trang Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2019 via mobile

From check in to check out we had an amazing stay rooms were clean and very comfortable staff were friendly we had 1 misunderstanding but it was sorted and management gave us a great solution to the issue close to shops and beach helpful staff with directions highly recommend

Date of stay: August 2019
Trip type: Travelled with family
1  Thank Adrienne B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Joon_K_Park, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this reviewResponded 1 October 2019

Dear Adrienne B,
Your compliment made our day!
Thank you for giving the trust on us and choosing to stay with us for your recent trip in Nha Trang.
We are pleased to see you enjoyed your stay, loved the hotel's location and your accommodation, and especially you are happy with our staffs' services.
We hope the fantastic services we delivered to you this time gives you an incentive to stay with us the next time you travel to Nha Trang.

Warm Regards,
Joon K Park
General Manager at Sheraton Nha Trang Hotel & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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