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Traveller rating
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All reviews rooftop pool central atrium pr manager excellent hospitality excellent hotel non smoking room perfect location comfortable bed place to stay spa luxury city conference
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97 - 102 of 469 reviews
Reviewed 10 August 2017 via mobile

Pros: good wifi ,breakfast and clean rooms
Cons: some rooms doesnt have window to the out there and just atrium!
If another time i come to yerevan i will come here again! And this hotel is near to the republic sq. And lots of great shopping centers.

Date of stay: July 2017
Trip type: Travelled with family
Thank stadjalli95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani S, Guest Relations Manager at Grand Hotel Yerevan, responded to this reviewResponded 15 August 2017

Dear Valued Guest,
Thank you very much for choosing Grand Hotel Yerevan for your recent stay and taking time to share your opinion on TripAdvisor. Our hotel team is committed to going beyond our guest's expectations to offer you a great hospitality experience.
We do appreciate your comments and for your next stay at our hotel we will be pleased to provide you with a room that suits better your preferences.
We are looking forward to welcoming you again to our hotel whenever you are in Armenia.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

The hotel has very attractive common rooms, and the room was very fine. The bedding was superior and the cleanliness was total. The staff was very attentive and we were very pleased by our stay. Last but not elast the air conditioning worked very well and was not noisy.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Roland d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani S, Guest Relations Manager at Grand Hotel Yerevan, responded to this reviewResponded 10 August 2017

Dear Valued Guest,
Thank you very much for your kind feedback and taking your time to review your stay at Grand Hotel Yerevan.
We are happy to know that you enjoyed your stay. Our daily mission is to provide you with the best service and go beyond your expectations. Thank you for appreciating this.

The Entire team of Grand Hotel Yerevan will be glad to welcome you in our hotel again whenever you are in Armenia in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017

This boutique hotel is simply great. A bit on the pricey side, but the rooms and facilities are great and the staff is very friendly. It's right in the middle of the hustle bustle of the town but very peaceful within the walls. Definitely recommended if you can afford it.

Room tip: if you get easily disturbed by slightest of noise, get a room away from the conference room
Date of stay: May 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank 382ammarq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani S, Guest Relations Manager at Grand Hotel Yerevan, responded to this reviewResponded 11 July 2017

Dear Guest,
Thank you very much for choosing Grand Hotel Yerevan for your recent stay and for such a nice feedback. It has already been shared with our team.
We hope that we will soon welcome you in our hotel and do our best to make your next stay again enjoyable one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2017

I've stayed in this hotel couple of years ago but I was less then impressed (it was called Royal Tulip if I'm not wrong). However, this time around the story is completely different. Hotel was completely refurbished but also service is now on completely different level. I was pleasantly surprised to see that lots of attention is paid on details. Heavy stainless steel shower head and taps, top class toiletries, thick/soft towels, expensive linen and feather pillows clearly indicate that refurbishment has been done by people who know their job. Breakfast was very good. My only complains are related to the shoe box size of the rooms, proper 5 star hotel doesn't have 20-25 square meters rooms. I also didn't like that some of the rooms have view on the lobby. I like to open windows and breathe the fresh are, not to look at the lobby bar.
However, those are relatively minor things which didn't affect the overall satisfaction.

Room tip: If possible avoid rooms with view on the lobby.
Date of stay: June 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Maya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani S, Guest Relations Manager at Grand Hotel Yerevan, responded to this reviewResponded 4 July 2017

Dear Guest,
Let us express our gratitude for choosing us again and again. Our daily mission is to provide our guest with the best hospitality experience. For us it is very important that you appreciated all the changes as here we make efforts with great passion and care to go beyond your expectations, and your review is a prof of it. The hotel really has undergone a big renovation project, as a result very many facilities and services now are one of the best ones in the market. Thank you once again for your encouraging review and we hope to meet you again in the nearest future.

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Reviewed 29 June 2017 via mobile

Seems more personal and cheerefull than the Marriott. Nice architecture. Outdoor swimming pool slightely less inviting but not bad. Good internet and civilised breakfasts. Proximity to the main restairants area.

Date of stay: June 2017
Trip type: Travelled on business
2  Thank Bobshmob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani S, Guest Relations Manager at Grand Hotel Yerevan, responded to this reviewResponded 30 June 2017

Dear Guest,
Thank you very much for such a warm review. We are very pleased to learn that you enjoyed your stay and will be glad to welcome you to Grand Hotel Yerevan whenever you are in Armenia again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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