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Palace Gate Hotel & Resort
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Reviews (128)
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All reviewssky barfrench menusteam ironsuperb hotelbusiness travelerthe riverfoot massagebreakfast selectionupgraded to a suitelarge bedfive nightsrooms are spaciousour honeymoonegg stationon arrivalstayed here for one nightstar hotel
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8 - 13 of 128 reviews
Reviewed 17 May 2018 via mobile

My sister and i visited The Palace Gate hotel as part of a tour of Vietnam and Cambodia, we stayed in some beautiful hotels and the Palace Gate was outstanding the staff were very helpful and the manager Mr T was very pleasant and he took the time to show us around the hotel. I would have loved to stay longer but it was only a short visit. I would recommend the location the beautiful hotel and the food so to all who visit I hope you enjoy it as much as we did. I give it 5 stars

Stayed: April 2018, travelled with friends
1  Thank mred0200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palacegatehotel, General Manager at Palace Gate Hotel & Resort, responded to this reviewResponded 5 weeks ago

Dear Valued Guest,
Thank you for choosing Palace Gate Hotel & Resort to stay during your trip to Phnom Penh Cambodia, It was my great pleasure to show you around the hotel and we are glad to know that you really satisfied with our staff services and facilities. We look forward to welcoming you back soon again.

Yours Sincerely,

Thy Sothea
General Manager
Palace Gate Hotel & Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

This hotel was built on the grounds of a firmer Cambodian mansion. The mansion still exists and serves as the restaurant. The hotel was built behind it. This is a quaint, four story hotel with very modern and large rooms with all amenities.

The hotel maintains a traditional footprint but has a modern gym, a great swimming pool with salt water (instead of the irritating chlorine) and is next to the Royal Palace, new casinos and modern business, residential and shopping areas.

What impressed me the most is the service provided by all personnel. Smiles everywhere and at all times and a sincere desire to provide us with the best service made our stay truly exceptional.

Stayed: May 2018, travelled on business
1  Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palacegatehotel, General Manager at Palace Gate Hotel & Resort, responded to this reviewResponded 14 May 2018

Dear Robert,
Thank you for taking time to write a very kind review follow your recent stay at Palace Gate Hotel & Resort. We are so glad that you like our Heritage Mealea Restaurant building, which built in 1892s and this building has been chosen by Phnom Penh Administration to be one of the high class buildings among 523 French Colonel.
Staff and Management look forward to welcoming you back and be at your service again soon.

Warmest Regards,
Thy Sothea
General Manager
Palace Gate Hotel & Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018

An absolutely brilliant hotel, fantastic in every detail and nothing to fault. One of the nicest I've ever stayed in anywhere! Undoubtedly the best hotel we stayed in during a 2 week Vietnam/ Cambodia trip. Totally recommended.

Room Tip: Try to get a room overlooking the Royal Palace.
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palacegatehotel, General Manager at Palace Gate Hotel & Resort, responded to this reviewResponded 14 May 2018

Dear Alan,
WOW!! Thank you for taking time to share your wonderful experience at Palace Gate Hotel & Resort. We are so glad to know that you had the most enjoyable and memorable time with us. We look forward to welcoming you back and be at your service soon again.

Yours Sincerely,

Thy Sothea
General Manager
Palace Gate Hotel & Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018

I recently spent nearly two weeks at the Palace Gate Hotel for a business trip. My room on the 5th floor was spacious, comfortable, and quiet--and had a spectacular view. The food available at the Mealea Restaurant was varied (French, Khmer, and other international fare) and delicious. Above all the staff were gracious, kind, and supportive, eager to help at whatever time of day or night. When I return to Phnom Penh, without a doubt, I will stay here. My thanks.

Room Tip: Higher floors facing river or pagoda are quieter and scenic.
  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Katherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palacegatehotel, General Manager at Palace Gate Hotel & Resort, responded to this reviewResponded 14 May 2018

Dear Katherine,
Thank you for choosing Palace Gate Hotel & Resort to stay during your business trip to Phnom Penh Cambodia, we are very delighted to know that you had such an enjoyable and memorable stay. Staff and Management look forward to welcoming you back and be at your service soon again.

Yours Sincerely,

Thy Sothea
General Manager
Palace Gate Hotel & Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018

Management and Staff
Friendly and go out of their way to make things happen.

Food
Tasty no-fuss breakfasts. Great touch with the complimentary drinks at reception.

Rooms
Best to get two rooms for family of four but great view of pool and palace. Comfy beds, modern bathroom.

Grounds and surrounds
Perfect location for the Palace across the road and close enough to genocide museum. Pretty views from room.

Room Tip: ask for palace view
  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank traveltweens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palacegatehotel, General Manager at Palace Gate Hotel & Resort, responded to this reviewResponded 19 April 2018

Dear Valued Guest,
Thank you for taking time to write us such a wonderful feedback follow your recent stay at Palace Gate Hotel & Resort, we are very delighted to know that you enjoyed throughout hotel facilities, services as well as location. Staff and Management look forward to welcoming you back at be at your service soon again.

Yours Sincerely,

Thy Sothea
General Manager
Palace Gate Hotel & Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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