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Anjoe W

Very nice hotel

5.0 of 5 bubblesReviewed 4 weeks ago
This is my 3rd time to stay at this hotel. very nice swimming poop, and quiet. friendly staffs, good service, and clean room. Specially I got big support from the sales team Miss Roth, very beautiful and profectional manager. Thanks again , and will choose this hotel for my next business trip.
Date of stay: January 2025
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Hospitality Management, General Manager at Palace Gate Hotel & Resort By Ehm, responded to this review
Responded 3 weeks ago
Dear Anjoe W,

Warm greetings from Palace Gate Hotel & Resort by EHM!

Thank you for your continued trust in us, and for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed our swimming pool, the quiet atmosphere, and the friendly service from our staff. We’re especially pleased to know that Miss Roth and our sales team provided you with excellent support.

We look forward to welcoming you back on your next business trip and providing you with another memorable stay!

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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View more hotels in Phnom Penh
Reviews (2,296)
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2,086
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26
11
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Traveller rating
2,086
160
26
11
11
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All reviews sky bar beautiful pool wonderful stay rooms are spacious amazing hotel the river the heart of the city pool area is visiting phnom penh an oasis buffet breakfast tuk tuk national museum mealea staycation cambodia lina
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32 - 37 of 2,294 reviews
Reviewed 4 weeks ago

The hotel and the hotel staff if amazing. Helped with everything, especially travelling with a toddler. Very polite and courteous. The hotel room is super clean, food is amazing, the spa was The Best. The hotel is very close to all the main attractions and you can take a tuk tuk to easily get through.
Definitely worth the stay.

Date of stay: January 2025
Trip type: Travelled with family
Thank KrithikaS56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Hospitality Management, General Manager at Palace Gate Hotel & Resort By Ehm, responded to this reviewResponded 3 weeks ago

Dear Krithika S,

Warm greetings from Palace Gate Hotel & Resort by EHM!

Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with us, and that our staff, especially in assisting you with traveling with a toddler, made your stay even more enjoyable. We’re also delighted that you enjoyed the cleanliness of the room, the amazing food, and the best spa experience.

It’s fantastic that you appreciated our prime location near main attractions and the convenience of tuk-tuks. We truly look forward to welcoming you back for another memorable stay!

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had a pleasant stay at the palace gate resort. The hotel is very conveniently located next to the royal place and national museum. The rooms and bedding were comfortable and clean. The hotel restaurant is very good. Staff were very pleasant and courteous.

Date of stay: January 2025
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Francisca F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Hospitality Management, General Manager at Palace Gate Hotel & Resort By Ehm, responded to this reviewResponded 4 weeks ago

Dear Francisca F,

Thank you for sharing your lovely feedback!

We are delighted you had a pleasant stay and enjoyed our convenient location, comfortable rooms, and exceptional dining experience. It’s also wonderful to know our team left a positive impression with their courteous service.

We look forward to welcoming you back for another great stay in Phnom Penh!

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

It's been our first Christmas with our baby boy, and staying in this beautiful hotel made all the difference. We celebrated Christmas Eve in the hotel listening to the all-time favourite Christmas songs played by the life band. The band sang just next to a delightfully decorated swimming pool with all the festive decorations. The abundance of amazing food and the cheerfulness of the staff made this experience thoroughly enjoyable. The Christmas day I've enjoyed a morning walk with my son next to the Royal Palace, chasing pigeons. Followed by a wonderful Christmas Day brunch with my wife. Thinking about this beautiful experience still makes my eyes teary. So whether you're coming with your family over Christmas or just during the year, do yourself a favour and give this hotel a try.

Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank free108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Hospitality Management, General Manager at Palace Gate Hotel & Resort By Ehm, responded to this reviewResponded 4 weeks ago

Dear Andrej,

Thank you for sharing such a heartfelt review of your Christmas experience at Palace Gate Hotel & Resort by EHM!

We are truly honored to have been part of your family’s first Christmas with your baby boy. It’s wonderful to hear how much you enjoyed the festive atmosphere, from the live band by the beautifully decorated pool to the abundance of amazing food and the warm cheer of our team. Your morning walk by the Royal Palace and Christmas Day brunch sound like cherished moments, and we’re delighted that they added to your memorable stay.

Your touching words remind us of the joy we aim to bring to our guests, especially during special times of the year. We hope to welcome you and your family back for another magical stay—whether it’s Christmas or any other time of year.

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

“Today, on my birthday, we had a wonderful time at Palace Gate Hotel Resort and Mealea Restaurant for breakfast. The morning was the staff singing the birthday song and bringing out a delicious cake! The setup was so charming, and the beautiful pool, rooms, and overall environment made for a truly memorable experience. Plus, the location, so close to the Royal Palace, made it even more special. Thank you to everyone who made this day unforgettable!”

Date of stay: January 2025
Trip type: Travelled with family
Thank Sihuch2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Hospitality Management, General Manager at Palace Gate Hotel & Resort By Ehm, responded to this reviewResponded 4 weeks ago

Dear Ly Sihuch,

Happy Belated Birthday! We are delighted to hear that you celebrated your special day with us at Palace Gate Hotel & Resort by EHM and Mealea Restaurant. It’s wonderful to know that the birthday song, delicious cake, and charming setup added to the joy of your day.

We are thrilled that you appreciated the beautiful pool, rooms, and serene environment, as well as our convenient location near the Royal Palace. Our team takes great pride in creating memorable experiences for our guests, especially on such special occasions.

Thank you for choosing to spend your birthday with us. We hope to welcome you back for more unforgettable moments in the future.

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel is vibrant and the plants give it a wonderful natural feel in the middle of the city, the staff are exceptional and the food and drink is delicious.
The room was spacious, with a very comfy bed, and kept to a high standard, along with the rest of the hotel buildings and grounds

Date of stay: January 2025
Trip type: Travelled as a couple
Thank Ash H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Hospitality Management, General Manager at Palace Gate Hotel & Resort By Ehm, responded to this reviewResponded 4 weeks ago

Dear Ash H,

Warmest greetings from Palace Gate Hotel & Resort by EHM!

Thank you for sharing such a wonderful review of your stay with us. We are thrilled to hear that you enjoyed the vibrant ambiance and natural charm created by our lush greenery in the heart of the city.

It’s great to know you found our staff exceptional, and the food and drinks delicious. We are also pleased that your spacious room, comfortable bed, and the overall maintenance of our facilities met your expectations.

We hope to welcome you back soon for another brilliant experience.

Warm regards,
Panha Sin
General Manager
Palace Gate Hotel & Resort by EHM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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