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Reviews (194)
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All reviewspost bedthe restaurant bar areacentral marketdeluxe double roomair conlarge balconyroyal palacenice place to staythree nightsrecommend this hotelcool downnational museumcomfortable bedclean hotelcentral phnom penhthe riversmall hotel
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Reviewed 18 October 2017 via mobile

After finding that few hotels live up to expectation I only booked this hotel for 2 nights when we arrived. After 1 night we extended our stay for the full 6 days, this alone should say how impressed I was. The staff are very attentive, and everyone in the hotel speaks some English which is always helpful. The hotel is very clean and with a pool, all be a small one, it offers some much needed relief from the Phnom Penh heat.
The hotel is only a stones throw from the total palace, and monuments and although we did walk this a tuk tuk could be hired outside for the sum of $2 to take you to the river front to enjoy local food and drink.
All in all a great choice and I’d recommend to any traveler.

Stayed: October 2017, travelled as a couple
1  Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017

This is a nice small hotel centrally located. We walked to the river. The pool is fantastic and rooms good. The restaurant next to the pool was a nice touch had very obliging staff. All staff were very helpful.

Room Tip: The rooms vary in size- considerably. We asked to move to a bigger rooms which was done with a smile.
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lak s, General Manager at VILLA Silk Road Hotel, responded to this reviewResponded 20 July 2017

Dear Sue K,

Greeting from Villa Silk Road Hotel - Home away from Home!

Thank you very much for your kind words about rest in our hotel! We are also very pleased and very grateful that you chose our hotel for your stay in Phnom Penh Capital of Cambodia. It's very nice that you liked us so much. I promise that we will continue to strive to meet the expectations of our guests!
Greetings from all our team!

Best regards,

Sokchan Lak
General Manager
gm@villasilkroadhotel.com
+85517565959

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

I'd say that the hotel was quite okay. The pool is nice but it's right next to the entrence gate so I wouldn't leave my phone and bag etc. on the chairs. Also the breakfast is not a buffet one so that was disappointing.
But on the bright side, the room was big and had a really nice balcony. Also I liked where the hotel was situated and the staff was really great.

Stayed: July 2017, travelled with friends
Thank Christin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lak s, General Manager at VILLA Silk Road Hotel, responded to this reviewResponded 20 July 2017

Dear Christin P,

Greeting from Villa Silk Road Hotel, Phnom Penh, Cambodia!

I am very pleased that you liked your stay in our hotel! Thank you very much for such a positive feedback! We will continue to try to meet all the needs of our guests! Greetings from our whole team! We are looking forward to seeing you again!

Best regards,

Sokchan Lak
General Manager
gm@villasilkroadhotel.com
+85517565959

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2017 via mobile

A perfectly located little hotel. Very helpful and friendly staff, they helped us with any possible reservation, and must see's in Cambodia. We got a free upgrade, into a bit outdated but clean and big room! Breakfast is sufficient and fresh made. Would recommend!

Stayed: May 2017, travelled as a couple
1  Thank Sien D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lak s, General Manager at VILLA Silk Road Hotel, responded to this reviewResponded 8 June 2017

Dear Sien D,

Greeting from Villa Silk Road Hotel and Restaurant - home away from home!

We are truly grateful for your excellent comments about our hotel and thank you for your time you have taken to review us! We hope to welcome you back very soon. Stay. Inspired!

Best regards and Wishes!

Sokchan Lak
General Manager
gm@villasilkroadhotel.com
+85517565959

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017

This was a small hotel - good location. Pool is small with very limited sun beds all located at the same end. Staff were very friendly and obliging though and rooms comfortable and well equipped. We only ate breakfast there as options outside for dinner were too good to miss. We headed for the market area and had great food sitting on the carpets with the locals.

Hotel is really well located and a good choice for seeing S21 and The Killing Fields. We used Mr C to meet us at the airport and take us to the venues - we had the pleasure of meeting his lovely family!

He also gave us the best tip ever - when crossing the roads (which are madness with the mopeds/bikes) you NEVER step backwards... once you start crossing keep going!!

  • Stayed: April 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Patnhev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lak s, General Manager at VILLA Silk Road Hotel, responded to this reviewResponded 29 May 2017

Dear Patnhev,

We love your positive and wonderful review and comments. Thank you so much for choosing VILLA SILK ROAD HOTEL and for taking the time to write about us.

We hope to welcoming you back home again, very soon!

Stay. Inspired

Sokchan Lak
General Manager
gm@villasilkroadhotel.com
+85517565959

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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