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All reviews rooftop pool tuk tuk noodles stayed here for nights english skills business card breakfast buffet is hotel room rooms are clean an upgrade hotel is located nice bathroom hot shower mini bar would stay again killing fields air con
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Reviewed 24 April 2016 via mobile

I stayed at this hotel in two different stays because it is a great hotel. The staff are enthusiastic, humorous and very helpful. It's in a great location with some great restaurants and bars just around the corner. I like that they have tuk tuk drivers affiliated with the resort with agreed prices as this takes the stress out of dealing with tuk tuk drivers. The rooms are clean and functional.
The breakfast is fantastic and I confess I ate quite a bit!
The pool is good and I like it that it is open to the PP breeze which cools you off after a day in the stifling heat. Also a great place to meet other travellers.
Thanks for your hospitality Tylin. Thanks for the feedback that I look too serious and I should 'lighten up' haha.
See you all when I return soon!

Stayed: April 2016, travelled solo
Thank dmck64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded 28 April 2016

Dear Valued Guests,

Warmest Greeting from Diamond Palace Resort & Sky Bar

We are delighted to read your prefer services and property during your stay with us and also thanks for your full points, happy with our staff (Mr. Tylin). I would like to inform you that your review is really motivate our team to work in this industry and great tips for our clients all over the world to consider during their stay in Phnom Penh, Cambodia. On behalf of hotel I sincere thanks for your valued time. We are all here wish you have a good health, wealthy, lucky, safe trips all the time. Hope we have a lot of chance to serve you again. Warmest regards, Hieng Siek Kim, General Manager

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Reviewed 23 April 2016 via mobile

I went to this resort to use their pool. It cost $5 to use the pool for the day. The roof top is good for lounging in the sun and tanning. Although not a huge area the space is decent. The only thing that was bothersome was the prices. A big bottle of water was $3.50 and they only accept credit cards on the roof top. Outrageous. Bring your own water lol.

Stayed: April 2016, travelled solo
Thank cara p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded 24 April 2016

Dear Ms. Cara, Warmest Greeting from Diamond Palace Resort & Sky Bar

Much thanks for kind write feedback to us about your experience during your visit to use our pool. We would like to inform you that our swimming cost for guest outside and water price is cheaper than other hotels that have pool. Sure, we don't accept cash on sky bar because we don't have cashier there only service staff and our cashier only down stair. it also really convenience for guests no need bring money to Sky Bar and they can pay to rooms or credit card. But credit card you just pay only actual amount no commission will be charged more by bank. Otherwise, we still facilitate guests would like to pay by cash. So, our service will bring your cash to our cashier to change for you as well. Wish you have a good luck and have a nice day. Hope we have chance to serve you again soon. Warmest regards, Hieng Siek Kim, General Manager

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Reviewed 18 April 2016

This place isn't a 4-star hotel by western-standards, but then western-standard 4-star hotels don't cost $30 a night. It's conveniently located, much nicer than similarly priced hotels around Doun Penh (Night Market/Riverside), the rooms are spacious and the shower great (a nice high pressure shower after the day in the heat was just what I needed), and the free breakfast was a nice touch (passable coffee and plenty of choice, too). Some other reviewers have mentioned the beds are a little hard; you get used to them when you travel in Asia. If I had to pick a fault, it would be that reception took forever to get us checked out. I'll stay here again the next time I'm in Phnom Penh.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded 21 April 2016

Dear Chris, Warmest Greeting from Diamond Palace Resort & Sky Bar

We are very appreciated to read your satisfaction and much thanks for your valued time to write review. It not only encourages our hotel team to understand more our how to take care customers, but also a great medicine tip to other guests in the world who wish to visit and find good accommodation during their stay. Finally, we wish you have a good luck and hope have a chance to serve you again soon.

Warmest regards,

Hieng Siek Kim
General Manager

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Reviewed 14 April 2016 via mobile

This is definitely not a 4 star hotel even by Cambodia standards. However to be fair we did not pay 4 star pricing; so if you manage your expectations based on price paid it comes off a little better. It was relatively clean and the staff were lovely. However the beds were hard and uncomfortable, the linen torn and stained. When we arrived it was obvious the pillow cases had not been changed from previous guest; when I requested clean ones I was advised by staff that all of them had stains on them. Showers were great; hot and loads of pressure.

Breakfast was adequate but limited, bread was stale and only two types of fresh fruit, but they did do noodles and omelette. We found it very convenient and adequate for what we paid.

Roof bar and pool is nice but extremely small and we were never able to get a lounge chair as they were always taken. It provided great relief from the heat in the evening Breeze.

So if you manage your expectations to an average 3 star this is ok.

Stayed: April 2016, travelled with family
Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded 18 April 2016

Dear Ms. Toni Brendish, Warmest Greeting from Diamond Palace Resort & Sky Bar

Much Thanks for your valued time to write feedback to us. We would like to say that your review is a great mirror for us how we look like and what is good and what is not good to serve our customers. We will definitely improve and check all of our bad mention and keep all good things. Wish you all the best and hope to serve you again soon. Warmest regards, Hieng Siek Kim, General Manager

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Reviewed 29 March 2016

The room was huge, clean and tidy. The staff was really nice, helpful and respectful. The skybar was nice, with great view of the city. The breakfast was really good too, however we usually do not eat cooked food (like rice with with different local toppings) for breakfast, but you can choose from many things. The hotel is right in the centre, so you can walk as well some main attractions.

As a downside, there was no hot water, but since it was really hot outside, it was fine.

  • Stayed: March 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank tcsengusz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded 31 March 2016

Dear Valued Guest, Warmest Greeting from Diamond Palace Resort & Sky Bar. I do appreciated to have your great review for us. your valued time is encouraging us to serve guests more and more respect especially take care services to customers all the time. Hope to serve you again soon. Wish you have a good trip and holiday. Warmest regards, Hieng Siek Kim, General Manager

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