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Eunice
Singapore

Best stay in Bishkek, Kyrgyzstan

Review of Futuro Hotel
5.0 of 5 bubblesReviewed 3 Jul 2015
We started our 17-day trip in Bishkek and spent the first 2 nights in Futuro Hotel. We were very impressed by the professionalism and caring attitude of the staff when we check-in on our arrival day in Kyrgyzstan. The hotel room and facilities are exactly like what have been shown on booking.com and on Tripadvisor.
There are free supply of brewed coffee and tea plus cookies and snacks at the hotel cafe. We ate our dinners at the cafe - it was big serving and the chef was great. Breakfast was served from 7 am to 10 am and we could order from a menu besides the ready breakfast spread that were offered at the breakfast table.
The hotel ground and room are very well maintained and clean. The bed is very comfortable. The bathroom has modern rain shower. There is a long list of free in-room movies & TV series, so many, and we didn't even have the time to watch them.
After travelling around Kyrgyzstan for 17 days, we were back in Futuro hotel for another night. We felt that the stay in Futuro exceeded all other stays in terms of staff professionalism, hotel cleanliness, its facilities and also its room comfort level.
There is free shuttle service provided every half hourly to Bishkek city centre. We took the shuttle to town and then walked back to the hotel. It was a leisurely 2-km straight route with some shades along the way and we simply enjoyed the sights of Bishkek streets during the walk back to the hotel.
We highly recommend Futuro Hotel to anyone who will be visiting Bishkek.
Date of stay: June 2015
Room Tip: We had stayed in rooms located on the ground floor and the upper floor, and both rooms were as good.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this review
Responded 11 Aug 2019
Dear Guest,
Thank you for the wonderful review and high score! It was a truly pleasure to accommodate you!
We are very glad to hear that you have enjoyed your stay at Futuro Hotel.
Many thanks for highlighting the cleanness, the breakfast and the free shuttle service.
Looking forward to see you again!
Best regards,
Futuro Hotel Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 1 July 2015

The Futuro Hotel is truly one of the best establishments I have ever visited, and when you consider the value for money, it quickly takes first place.

The English-speaking local staff was friendly and very keen to suggest different tourist sites. The free coffee, tea and biscuits 24/7 were such a great touch, and the breakfast had just about anything you could want, from croissants to savoury baking, eggs, toast, sausages, cold meats, cheeses, fruit, cereals, yogurt, jams, dried fruits, nuts, fresh non-GMO juices, coffee, tea, salads and even Nutella!

The room itself was very comfortable and the large shower head (with great water pressure) was wonderful at the end of a busy day exploring Bishkek on foot.

The hotel has a free shuttle service which drops-off customers downtown, but since it was Sunday, the driver was off. I was more than prepares to pay the $2 fare for the taxi, but the hotel even paid for this!

I highly recommend this place to anyone and everyone.

Room tip: Rooms on the second floor are quieter as they are away from the restaurant and reception.
Date of stay: June 2015
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Tamara B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded 11 August 2019

Dear Tamara,
Thank you for choosing our hotel and wonderful review! It was a truly pleasure to accommodate you!
We are very happy that you were pleased with the accommodation in our hotel.
Thank you for highlighting the most important aspects, such as cleanness, good breakfast and transfers.
Special thanks for the appreciation of the staff!
We make every effort to make our guests stay as comfortable as possible.
We look forward to see you again at Futuro Hotel!
Best regards,
Futuro Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2015

We've just spent a night in the Futuro Hotel in Bishskek and was pleasantly surprised. It's modern with all the amenities one needs. Excellent service, friendly staff, clean, TV, free WiFi, coffee and tea available in the restaurant area and a free shuttle service to central Bishkek.
It was a real treat to stay here after a couple of nights staying in yurts!! Can definitely recommend this hotel.

Room tip: All rooms seemed to be good.
Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ona V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded 11 August 2019

Dear Guest,
Thank you very much for the detailed description of your stay at Futuro Hotel. It was a truly pleasure to accommodate you!
We are sincerely glad that you have only pleasant emotions and memories.
We will be glad to see you again among our guests.
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2015

We loved it. Everything was so nice. Clean rooms. TV with many channels. AC worked well. Free Internet super fast.
The only thing which is not very convenient is the location of the hotel. However, the free transfer from the hotel to the city centre is available until 8pm. You just call the front-desk and 30min later there is a private car waiting to bring to the city centre - or back to the hotel.

Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ArianeR546
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded 11 August 2019

Dear Guest,
Thank you for the wonderful review and high score! It was a truly pleasure to accommodate you!
We are very glad to hear that you have enjoyed your stay at Futuro Hotel.
Many thanks for highlighting the cleanness and the free shuttle service.
Looking forward to see you again!
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2015 via mobile

This hotel pocation not at center of the city but not far also. Located between independent houses this hotel is new . Modern nad with lot of facalities that 4star hotels have. Not a big hotel but sufficient room spaces nice beds and good staff

Date of stay: June 2015
Trip type: Travelled on business
Thank Kommu C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded 11 August 2019

Dear Guest,
The best reward for us is a high degree feedback from our guests! It was a truly pleasure to accommodate you!
Thank you for appreciating the work of our team!
Looking forward to see you again!
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2015 via mobile

I chose this hotel because it was rated #1 on tripadvisor and good thing I did. The hotel is located east of the center which I don't mind because taxis are very cheap, the reception spoke very good English and the rooms were comfortable. Have the hotel send a taxi to pick you up at manas airport and save yourself the trouble of bargaining with taxi drivers. Oh and be careful of the fake police at osh bazaar, I tried to get hustled by them, don't carry much cash or a backpack, and remember if you feel intimidated make a scene so everyone around you sees you're being threatened.
Overall great hotel for a good price.

Date of stay: June 2015
Thank Andy E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded 11 August 2019

Dear Andres,
The best reward for us is a high degree feedback from our guests! It was a truly pleasure to accommodate you!
Thank you for appreciating the work of our team!
Looking forward to see you again!
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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