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Shangri-La Hotel, Colombo
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Reviews (506)
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All reviewsshang palacecapital bar and grillsapphire loungehorizon clublobby loungehigh teastar qualityspa ceylonchinese restaurantamazing hospitalitysri lankaspecial thanksbeautiful hotelcrablunch buffetduty managerfront office
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63 - 68 of 507 reviews
Reviewed 2 weeks ago

What a experience we had a high tea @ lobby . Food was Tasty. Value of money the. Service was great Pubudu,upul & the team very help full he as recommended sri lankan high tea food definitely we will be back & i will recommend this place to my all friends.thank you....

  • Stayed: March 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Praveen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 2 weeks ago

Dear Praveen A

Thank you for your wonderful comments about your recent visit to the Sapphyr Lounge, we appreciate the recommendation and recognition of our colleagues Pubudu & Upul

regards

Timothy Wright

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 3 weeks ago via mobile

Had a great time and enjoyed throughout the dinner in .... Food was good and which was made even better with the staffs who served us for the day.... Thanks to Prabath, Neomal and Devin.... Highly recommended....

Stayed: March 2018, travelled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 2 weeks ago

Thank you for your recommendation and pleased you enjoyed your meal and service from the team in Table One

regards

Timothy Wright

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I wanted to express me and my Italian friends appreciation for the superior service we received during my visit at the Capital Bar.in particular Manger ‘’Mr.Leslie we“ and his Team were very helpful and deserve a great deal of praise for their excellent customer service ..

The staff maintained a positive attitude and ensured I felt welcome during our stay..specially Mr.Leslie treated my Italian friends dignity and respect.it was amazed at the consistency in their performance to go next level..
We would like to thank again Mr.Leslie and his team for their assistance which shows professionalism in their work..

Stayed: March 2018, travelled with friends
Thank Erosh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 2 weeks ago

Dear Erosh D

Great to hear you and your friends enjoyed your experience at Capital Bar & Grill, thanks for your feedback

regards

Timothy Wright

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I came here with my husband for dinner to celebrate our first wedding anniversary.

We were shown to our table which had a lovely view of the Galle Road and offered some delicious Chinese Tea.

The menu is extensive without being too much. One point to make is that they recommend ordering the duck in advance which works great, but only if you have a sample menu on your website.

We opted for the duck which comes in three courses, egg fried rice and pork belly. All very delicious and a nice touch to have it carved at the table.

The waiters were great, they wouldn’t let you lift a finger even making your pancakes for you. We had a doggy bag to take away as we were absolutely stuffed!

The drinks were delicious, especially my now new favourite cocktail, Road to Shangri-La.

Looking forward to visiting again when next in Colombo.

Stayed: March 2018, travelled as a couple
Thank RachelA159753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 3 weeks ago

Dear RachelA159753

Happy Anniversary and thank you for celebrating with us at Shang Palace. We appreciate your comments and will have our menu loaded on our website very soon. Pleased you enjoyed your meal

regards

Timothy Wright

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Such an amazing tiki bar, with fantastic service and delicious cocktails made by the best Prashan!! They can make you whatever you want based on your tastebuds, and of course the surroundings are also stunning!

Stayed: March 2018, travelled with friends
Thank Risha V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 3 weeks ago

Dear Risha V

Thanks for your appreciation of Prashan and his talent for making cocktails

regards

Timothy Wright

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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