We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 27/07
US$143
US$129
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 27/07
US$146
US$136
Expedia.com
View Deal
  • Free Wifi
  • Pool
Hilton Colombo(Colombo)
US$133
US$129
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
OZO Colombo(Colombo)(Great Value!)
Free cancellation until 21/07
US$135
US$70
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 25/07
US$125
US$122
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$115
US$101
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 26/07
US$111
US$85
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 27/07
US$150
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$129
US$117
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$115
US$101
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 41% below average rates

The price you found is 41% lower than this hotel's average rate of US$172/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (720)
Filter reviews
721 results
Traveller rating
558
101
27
17
18
Traveller type
Time of year
LanguageAll languages
More languages
558
101
27
17
18
Show reviews that mention
All reviewsshang palacecapital barhorizon clubsapphire loungehigh tealobby loungenewly opened hotelsri lankachinese restaurantlunch buffetbeautiful hotelspecial thankscrabkeep up the good workduty managerfront officeocean view
Filter
Updating list...
274 - 279 of 721 reviews
Reviewed 30 March 2018

What a experience we had a high tea @ lobby . Food was Tasty. Value of money the. Service was great Pubudu,upul & the team very help full he as recommended sri lankan high tea food definitely we will be back & i will recommend this place to my all friends.thank you....

  • Stayed: March 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Praveen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 31 March 2018

Dear Praveen A

Thank you for your wonderful comments about your recent visit to the Sapphyr Lounge, we appreciate the recommendation and recognition of our colleagues Pubudu & Upul

regards

Timothy Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 29 March 2018 via mobile

Had a great time and enjoyed throughout the dinner in .... Food was good and which was made even better with the staffs who served us for the day.... Thanks to Prabath, Neomal and Devin.... Highly recommended....

Stayed: March 2018, travelled on business
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 31 March 2018

Thank you for your recommendation and pleased you enjoyed your meal and service from the team in Table One

regards

Timothy Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

I wanted to express me and my Italian friends appreciation for the superior service we received during my visit at the Capital Bar.in particular Manger ‘’Mr.Leslie we“ and his Team were very helpful and deserve a great deal of praise for their excellent customer service ..

The staff maintained a positive attitude and ensured I felt welcome during our stay..specially Mr.Leslie treated my Italian friends dignity and respect.it was amazed at the consistency in their performance to go next level..
We would like to thank again Mr.Leslie and his team for their assistance which shows professionalism in their work..

Stayed: March 2018, travelled with friends
Thank Erosh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 31 March 2018

Dear Erosh D

Great to hear you and your friends enjoyed your experience at Capital Bar & Grill, thanks for your feedback

regards

Timothy Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

I came here with my husband for dinner to celebrate our first wedding anniversary.

We were shown to our table which had a lovely view of the Galle Road and offered some delicious Chinese Tea.

The menu is extensive without being too much. One point to make is that they recommend ordering the duck in advance which works great, but only if you have a sample menu on your website.

We opted for the duck which comes in three courses, egg fried rice and pork belly. All very delicious and a nice touch to have it carved at the table.

The waiters were great, they wouldn’t let you lift a finger even making your pancakes for you. We had a doggy bag to take away as we were absolutely stuffed!

The drinks were delicious, especially my now new favourite cocktail, Road to Shangri-La.

Looking forward to visiting again when next in Colombo.

Stayed: March 2018, travelled as a couple
Thank Rach91275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 29 March 2018

Dear RachelA159753

Happy Anniversary and thank you for celebrating with us at Shang Palace. We appreciate your comments and will have our menu loaded on our website very soon. Pleased you enjoyed your meal

regards

Timothy Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 28 March 2018 via mobile

I have visited this hotel so many times It seems an amazing experience The lobby has a marvelous view and the food they serve and the beverages are great too My enjoyed all meals I had there I must make a special mention of the staff who served me Oliver,Upul,Supun,Pubudu,Shantha, Dilrukshi,Sanath

Stayed: March 2018
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy W, General Manager at Shangri-La Hotel, Colombo, responded to this reviewResponded 31 March 2018

Thank you for your review, we are pleased you enjoyed our Sapphyr Lounge and Oliver & his team looked after you during your visit, sincere thanks

regards

Timothy Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews