I cannot express my gratitude enough to Remzi and the team at the Ferman Hotel. I recently stayed with a group of 14 friends and we were touched by the kindness of the staff and their first class customer service and hospitality.
Remzi was wonderful, he was very organised and took care of every small detail to ensure that we had the best time in Istanbul. He booked a whirling dervish performance for us, he booked the best seats too. He also booked a Bosporus cruise for us which we all really enjoyed.
Before the holiday I informed Remzi that one of the group will have a birthday while we are away, I asked him to order a cake for me for the birthday. He went above and beyond his duties and I am very thankful. On the evening of the birthday Remzi and his colleague put candles on the cake and came up to the terrace to sing happy birthday in Turkish. We were all very touched by this kind gesture.
Without a question of a doubt I will be booking the Ferman Hotel again. We felt at home, the hotel was lovely, the rooms were comfortable and the location in the centre of Sultanahmet is perfect. Thank you very very much Remzi, we had an excellent stay, and it's all because of you!
From Sophia (UK)More
- Free Wifi
- Breakfast included