I've always been suspicious about hotels that offer sugary water with orange flavor instead of real orange juice for breakfast and I always tried to avoid these hotels because either they don't know the difference or they know but are to cheap to give you real orange juice. Either way is not good. The Celai Sultan Hotel doesn't have the "real" thing - but that's the smallest of its problems. I'll summarize:
A couple of days before I went to Istanbul I received an email from the hotel asking me about an airport transfer for 30€. I said "yes", so they told me my driver will wait there for me at the arrival hall. So it was, only that I had to wait for other guests arriving also going to the same hotel and they all put us in a little bus - for 30€ each. A normal cab, which I took on my way back, was around 20€.
The first sentence at reception was: "I need 30€ for the cab". Nothing else. No "hi", no "hello".
I switched rooms several times. There was something smelling really bad in the 1st room they put me in. The guy carrying my suitcase said I can open the window so it doesn't smell. I asked for a different room. He called at reception and then told me they only have a bigger room available and I can move there but I have to pay extra for that. Then I spoke to the person at the reception desk who at the end gave me the other room without having to pay extra but I had to agree to be moved to another room after that 1st night. So during my stay I saw 3 rooms, out of which I stayed in two: one thing they had in common: they were all dirty as hell and I do not know how other people have not written anything about that in their reviews. The hotel is filthy as hell - not a single item that has seen a sponge in years. I had hair from other people lying around on the floor, coming down from the shower head, etc. I've uploaded all the pictures I took of the rooms.
The further away you are from the elevator (that's where the router is positioned) the less good the connection is. Generally they have a very slow connection. I've been to other places/restaurans where the connection was much faster. Also VPN doesn't work. So if you need VPN to work forget this hotel.
The location is the one thing that is good about that hotel. If you're going to Istanbul as a tourist and want to visit the Hagia Sophia, etc. it's an ideal spot, cse everything is within walking distance.
Because of the in my opinion incompetent staff and the filthy rooms I cannot recommend that hotel to anyone. I will never go there again if it's on me to decide.
- Official Description (provided by the hotel):
- he Celal Sultan Hotel is surrounded by the most important historical monuments of Istanbul amongst which the Blue Mosque, Aya Sofia, Hippodromme Grand Bazaar, Topkapı Palaceand underground cistern are situated with in a five minutes walk.All rooms have IDD phones, minibar self control air-conditioning system, private bathroom, hairdryer, LCD Digital TV, tea&coffee maker, digital safety box, free wireless internet access, double glazing windows and some rooms with balcony. ... more less
- Reservation Options:
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- Also Known As:
- Celal Sultan Istanbul
- Hotel Celal Sultan