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All reviews vault karakoy galata bridge former bank rooftop bar golden horn an executive suite old city marble bathroom beautiful hotel coffee machine long weekend restaurant recommendations walking distance tram stop great boutique easy access loved this hotel
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Reviewed 17 August 2018

This is an absolutely fantastic Hotel in a great area. The hospitality I received from their staff was at the highest possible level and very sincere!!! The rooftop restaurant is excellent with a spectacular view, and prices are fairly affordable. I will most definitely visit again and I HIGHLY recommend this Hotel.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Nino D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHouseHotelKarakoy, Front Office Manager at The House Hotel, responded to this reviewResponded 2 December 2018

Dear Nino D,

Thank you very much for taking the time to give us an excellent score. I'm sure our entire hotel staff enjoyed serving to your needs as much as you enjoyed your stay.

We are hoping to have you at The House Hotel Istanbul here again.

FATIH OZER (MR.)
Guest Services Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018

We-me, my wife and 2 year old son stayed at the Hotel from 23 to 28 June, 2018. The first thing you would notice is the closeness of the Hotel to the tram station, which can make traveling from one place to the other very easy, including with infants/children. The hotel is close to Galata Tower and one can easily walk to the same. Of course, some may find it a steep walk, but there are shops everywhere, which keep you interested.

The area is quiet and once you are in your room, it is really enjoyable to just relax! The hotel has its own Hamam, which must definitely be on your to-do list if staying in the Hotel. Please do not waste your money here and there! The entire staff, especially Ekin, Fatih, Mehmet are very helpful and always smiling! A happy hotel, with a happier staff and the happiest guests!

In fact, I forgot my iPAD in the hotel, and it was really sweet on part of the staff to take care of it and send it back to me@home.

Location: Centrally located with good access to Galata Tower, Istiklal Cd, Bosphorous
Rooms: Spacious, Clean and well maintained
Staff: Extremely hospitable-be it front desk, bar, restaurant, concierge, housekeeping, spa/hamam.
Value for Money: For the tariff, its extremely competitive and highly recommended.
Food: The food quality is excellent, and the bar at the top floor must not be missed at all.
Heritage: The Hotel buidling used to be a bank at a point in time, and the hotel took care to retain its original look. In fact, the work has been done carefully and the old lift, and the cellar are worth a click.
Vibes: The minute I entered, my two-year old son was happy, energetic and his eyes sparkled up. The place is very refreshing and has a thoroughly positive vibe which makes your holiday truly memorable!

Cannot wait to be back at the Vault Karakot, The House Hotel

Date of stay: June 2018
1  Thank KshitijS143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHouseHotelKarakoy, Front Office Manager at The House Hotel, responded to this reviewResponded 2 December 2018

Dear Kshitij S,

Thank you very much for taking the time to give us an excellent score. I'm sure our entire hotel staff enjoyed serving to your needs as much as you enjoyed your stay.

We are hoping to have you at The House Hotel Istanbul here again.

FATIH OZER (MR.)
Guest Services Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

In a nutshell I reckon the Vault Karakoy, The House Hotel is absolutely unmissable and a must stay if you are looking for the perfect complement to the ideal Istanbul experience.
The hotel is perfectly situated, pretty close to the Galata tower, making the location unbeatable - some of the city’s key points of interest are all walking distance. The building’s architecture and tasteful interior design tick all the right boxes - the hotel’s building used to be a bank with a vault in one of the lower floors (hence the hotel’s name).
We stayed on the second floor in a room that was perfectly decorated with very high ornate ceilings that conveyed an incredible sense of spaciousness. The curtains and other features in the room were in a pleasant tone of olive green, that was enhanced by the white walls, nice choice of paintings, dark wooden floors and furniture, with a lovely big rug that brought everything together. The bathroom matched the bedroom’s colour tones with white and green tinted marble.
The bed was comfortable, the shower was nice, although a bit more water pressure wouldn’t have gone amiss, and the lights in the room were adequately placed and plentiful. Everything in the room, including curtains, lights, and even the room cleaning service, could be controlled automatically/electronically via wall switches. On that note, the staff that cleaned the room always did a great job. So the room was top notch - classy, techie, and pleasantly decorated and furnished. The wi-fi worked without a hitch throughout the hotel.
We tried the hotel’s Spa and the Hammam - traditional Turkish bath, on the lower floor, and were quite happy with the experience. The hotel’s terrace on the top floor has a tremendous manzara (view) over Istanbul’s skyline and the Bosphorus. We had a few meals and drinks there and thought it was great. The staff from the reception, to the restaurant and Spa, were extremely welcoming, professional and willing to go the extra mile for us. Plus they spoke perfect English which was very helpful. The kavalte (breakfast) was top notch and always something to look forward to.
We thought the price we paid for the 4 nights we spent there was very competitive and represented great value for money. The overall experience was excellent and we can wholeheartedly recommend this amazing hotel.
This hotel has now become my go to hotel when I visit Istanbul in the future. We look forward to returning to Istanbul and staying at the Vault Karakoy, The House Hotel.

Room tip: Ask for a room in the first two floors!
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Francisco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHouseHotelKarakoy, Front Office Manager at The House Hotel, responded to this reviewResponded 2 December 2018

Dear Francisco M,

Thank you very much for taking the time to give us an excellent score. I'm sure our entire hotel staff enjoyed serving to your needs as much as you enjoyed your stay.

We are hoping to have you at The House Hotel Istanbul here again.

FATIH OZER (MR.)
Guest Services Agent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2018 via mobile

We spent a long weekend at the Vault Karakoy hotel. It was my 2nd visit and the experience was as before. A stylish hotel, ornate rooms with authentic fittings. Service was very friendly and helpful. The hotel is well situated in the trendy Karakoy area which is half way between the historic and commercial parts of Istanbul. Also has a rooftop bar and restaurant. Overall an exceptional experience!

Date of stay: July 2018
Trip type: Travelled with friends
Thank Conorlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHouseHotelKarakoy, Front Office Manager at The House Hotel, responded to this reviewResponded 2 December 2018

Dear Conorlyn,

Thank you very much for taking the time to give us an excellent score. I'm sure our entire hotel staff enjoyed serving to your needs as much as you enjoyed your stay.

We are hoping to have you at The House Hotel Istanbul here again.

FATIH OZER (MR.)
Guest Services Agent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2018 via mobile

Fabulous hotel with outstanding rooms and more importantly very very friendly and helpful crews. We travel a lot but we’ve never seen nice crews like this❤️ Breakfast was fresh and if you want to have a dinner with a great view of Istanbul dont miss the restaurant on the balcony

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank nikoomhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHouseHotelKarakoy, Front Office Manager at The House Hotel, responded to this reviewResponded 2 December 2018

Dear nikoomhm,

Thank you very much for taking the time to give us an excellent score. I'm sure our entire hotel staff enjoyed serving to your needs as much as you enjoyed your stay.

We are hoping to have you at The House Hotel Istanbul here again.

FATIH OZER (MR.)
Guest Services Agent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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