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Reviews (1,822)
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41 - 46 of 1,822 reviews
Reviewed 3 weeks ago

The hotel is beautiful, luxurious, spacious & well maintained. The staff are extremely wonderful - they are ahead of their customers & pay good attention to detail. Location is great as its close by to the famous mosques, bazaars and palaces...

Room Tip: Block C seems to have all the larger rooms
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Roxanne H W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Location - Excellent - walking distance from Hagia Sophia and Tram stop
Room - Very clean, well maintained, good condition
Staff - Extremely friendly and helpful
Breakfast - Excellent

What else do you need?

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank mistaun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I am so glad I chose to stay at this hotel! The location is excellent- a few steps form Hagia Sofia, and the Blue Mosque and the tram line. Great shopping and restaurants nearby! Modern hotel with very comfortable rooms. Great breakfast!
Most important- they have incredible staff who go out of their way to help and make you feel welcome.

I was traveling with my elderly parents and the staff at the hotel were so kind and pleasant and made this stay in beautiful Istanbul a truly great experience!

I would especially like to mention the following staff of this hotel who were fantastic-
1) Tugay Yasar and Yasin who went out of their way to arrange our trips. For a trip to the airport, Yasin made arrangements to have one of the staff accompany us to help out with my father who needs a wheel chair.
2) Murad who accompanied us to the airport twice to help my father who needed a wheelchair. He was incredibly kind and helpful.
3) Meryan who welcomed us at the restaurant for breakfast every morning and brightened our day with her friendliness
4) Ali Sahin who waited on us at the restaurant, and made our meals such a pleasant affair!

I am grateful for all their help and wish them all the best!
The wonderful staff make this a great hotel!

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank DDX2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuraHotels, Konuk İlişkileri Müdürü at Sura Hagia Sophia Hotel, responded to this reviewResponded 3 weeks ago

First of all thank you very much for this beautiful comment. It was an honor for us to serve you and the family.
The entire Sura Hagia Sophia team is dedicated to your happiness. We are also happy to see that we have reached this goal.
We look forward to welcoming you and your family again. I hope this happens very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Hotel is brilliantly situated right near blue mosque/hagia sofia & topkapi palace & grand bazaar (all within walking distance) staff are very friendly
Stayed in standard room, had ample space for 3 of us
Shisha is also available and very cheap compared to UK prices
There are ample restaurants within the area

Stayed: June 2018, travelled with family
Thank Arif P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuraHotels, Konuk İlişkileri Müdürü at Sura Hagia Sophia Hotel, responded to this reviewResponded 3 weeks ago

Dear Arif, thank you for sharing your assessment about your accommodation at Sura Hagia Sophia Hotel. Knowing the positive opinions of our guests is always of great importance to us.
We would like to thank you for your interest in our hotel and we would like to remind you that we will be happy to serve you again.

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Reviewed 3 weeks ago via mobile

We had a great time at this hotel. Unfortunately the pool was not working but the staff were lovely and really helpful. The hotel is very pretty, with an easy walk to the blue mosque and bazaars. Turgay was particularly helpful. Amazing breakfast.

Stayed: May 2018, travelled with friends
Thank ZA1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuraHotels, Konuk İlişkileri Müdürü at Sura Hagia Sophia Hotel, responded to this reviewResponded 3 weeks ago

First of all we would like to thank you for your comment. We are delighted that you enjoyed our hotel and our services.
Due to the maintenance done in our pool, there was a short period of disruption. We also apologize for that. We look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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