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All reviews jaffa gate old city within the walls holy sepulchre armenian quarters excellent location laundry service rooms are clean walking distance tour ramparts samir pilgrimage david heating market shekels
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Reviewed 16 March 2016 via mobile

This quaint little gem in the Old City provides excellent service right near the entrance of Jaffa Gate. The room was comfortable and exceptionally clean. The staff made you feel like you were the only guest with VIP service. Dinner and Breakfast buffet options were excellent. I stayed for 9 nights and wished I could have stayed longer. I highly recommend this hotel.

Date of stay: March 2016
Trip type: Travelled solo
2  Thank enslade7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2016

I'm surprised to see all the great reviews for the property. The location is excellent, but if you care about pleasant rooms and decent buffets, you'd best look elsewhere. Our tiny room featured twin beds whose mattresses didn't have pads on them. No big deal, but the unfitted bottom sheet wasn't big enough to cover the mattress, so I woke up each morning sleeping on bare mattress. Gross. The buffets were pretty awful, too. Meatloaf with cream of mushroom soup, over-cooked green beans and canned fruit were offered in a hot, crowded dining room on our first night. Breakfast was hard boiled eggs, canned fruit and stale pastries. They didn't have enough coffee cups, so I used a cereal bowl instead. They prepared one pot of coffee at a time, meaning there was always a long line to get our morning java. Kind people behind the desk, but it wasn't enough to compensate for the terrible food and meager bedding.

Room tip: Do not let them put you in the annex. Incredibly loud.....
Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Susan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2016

Nice location just inside the Jaffa Gate, the most popular and accessible Gate in the Old City. You can easily walk (not that there are many other options) to anywhere in the Old City. It is a very convenient place to base your sightseeing activities from;. We were glad to be staying here rather than someplace outside the walls that would have required taxi rides everywhere we went.

They have a small parking lot available about 50m up the street, behind a locked gate. The front desk will lend you the keys any time to need to move your car in/out. The lot only holds maybe a dozen cars, so if it's busy, that could be a problem. Other than this lot, parking is very difficult to find.

Also, if you drive outside the Old City, this is Important! During certain (busy?) periods of the day, the police restrict vehicle access through the Jaffa Gate. You must ask the hotel staff to report your vehicle tag number to the police, and have you authorized, otherwise you will not be allowed to drive through the Gate. We had no problems at night. but this caused a bit of stress for us during the day.

The staff were very friendly and helpful, from the front desk to breakfast buffet staff and housekeepers. No complaints whatsoever.

The breakfast buffet was very good, large assortment of delicious items.

Date of stay: February 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Bill O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2016

It is a nice hotel. We had a triple room. The bathroom was a separate room. Everything was modern and in good shape. The lobby area is very pretty. We liked the breakfast selections, specially since they changed some of the items daily. Free wifi is always a good thing. (The reason I did not give it five stars is that I have stayed in much fancier hotels.) We really liked staying in the Old City in the Christian Quarter.

Date of stay: February 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank 598Lisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2016

Stay here! It's just inside the Jaffa Gate in the Old City. Everything was wonderful--food, service. I felt like I was living in another universe. Samir, the manager was always checking on us to see if we needed anything. The hotel had many tourist groups from all over the world, and we met some great people. Elevator is slow, but they are getting a new one. Skip the fancy hotels and stay here. This is Jerusalem!

Room tip: All rooms seemed pleasant. They are small but had everything we needed.
Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank grannyqtpi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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