give an opinion for a magical place in jerusalem, i mean Villa Ba Moshava.
The fantastic location, the magical area.
the beautiful rooms and the service in general expectacular.
Everything worked perfectly, my thanks and recommendation.
We will be back very soon, Thank you very much to the staff
Dear Vakued Guest,
Thank you so much for your heartwarming review, it is always a pleasure to hear that our guests advise their fellow travelers to stay with us.
We are extremely glad to hear that you loved our beautiful décor, our great professional front-desk team who will always be happy to help our guests with their every need and desire, and our location here at the center of this great city.
we are looking forward to welcome you back.
This is my Third visit to Villa Brown Moshava hotel the place is renovated recently in a very nice colors and decorations cozy rooms with small beautiful balcony to the garden the room is clean the staff are wonderfull the service is great it really met my expectations i cant wait to bring my family and come back to Jerusalem specially to Villa brown Moshava.
Dear Rani,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our hotel Villa Bamoshava. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
We came for businessme and my friend it was a great experience the locationis great within 30 minuwalki g distanceto the old city the area is great lots of restaurants the service is top the rooms are clean the staff are th best can'twait for my next visit
Dear Raji,
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and were able to make your stay memorable quickly!
The unique charm the history behind the staff, the bar (free wine) the coffee and tea station the sweets all for free.
The smile of the staff and the warm welcoming this you never touch it in other hotels very special place do not miss. The German Colony
Dear Vakued Guest,
We are glad that you enjoyed the stay in our hotel, and thank you for mentioning the daily frrshings that we furnish our guests with wine, hot drinks, and sweets.
We would like to thank you for these compliments, and the nice description about our hotel, the neighborhood, and the services that we provide, and of course our staff.
Also, we are delighted with the rating that you granted us with.
Looking forward to see you in the near future.
Stayed for one night 17-18 February.
I stayed here about two years ago and was wonderful. Unfortunately, this was not the case this time.
The room was dirty: the carpet had stains and was dusty, the toilet had a smell of urine, and one of the light switches was smashed-broken. The carpet in the lift looked like it hadn't been cleaned, well, forever.
Saturday morning breakfast "buffet" was a sham - day-old rolls and bread, fruit, and yogurt. All that goodness for $30 pp!
The bill for one night was a whopping $285.
Shame that such a lovely establishment is not capable of maintaining its own standards.
Dear Valued Guest,
Please accept our sincere apologies for the discomfort you mention in your feedback. We were sorry to read about your negative experience That is unacceptable and will be taken care of.
All in all, it seems that this was definitely not one of our finest moments and you have raised a number of points which we will need to take care of.
Could you please write me privately to moshava@brownhotels.com. Following your mail, we will be reaching out privately to better understand, track, and see how we might rectify your experience.
