We recently completed a 10 day visit. We stayed in the 21st Floor Hotel. The hotel met all of our needs, it is centrally located just off King George and Ben Yehuda and is walkable (for most) to the Old City & Western Wall.

The suite itself was very good, a small, but full kitchen, ample space in an open living room/dining area, 1 1/2 bathrooms, an excellent shower, and nice sized bedrooms.

Last but not least was the staff, everyone was very nice and very helpful, we were especially impressed with Oz, and Anas was extremely helpful as well.

Reuven Epstein

Absolutely loved this Hotel and its team

We made a reservation to the hotel after a friend reccomended it.
The whole experience was charming and unforgettable and just as he described.
The room was large, spacious and clean.
Beautifully decorated and had everything we needed too.

Location - Perfect.
Go downstairs and everything is within reach.
5 minutes from Mahane Yehuda market, a few minutes from the light rail.

Hotel staff is very professional and super nice and welcoming.
Makes you feel that he is always there for you with any question.

The thing that will stay with us the most is the amazing view from the room that literally overlooks all of Jerusalem, the kids didn't leave the telescope that we had.
There are very few tall towers in the city center so the view is priceless!

Highly recommended.

I highly recommend. Staff is awesome! Yoel and Oz are great!

Liked · This is a really good find in the middle of almost anything you could want as far as the old city and shopping/food.
The hotel is on the top floor of a residential building. Make sure you taxi driver is aware of this and sees the picture of the building. We arrived a bit late our flight was delayed. We finally arrived at the hotel around 2am BUT the taxi driver swore there was not hotel in the building so he rode around asking other folks for about 30 more mins. Finally I just said let us out here and we will just go in and see for ourselves. (The price was fixed so it wasnt a stall technique.)
When we get upstairs it is 3am. No one is in the office and that is to be expected in a boutique hotel. I used Whatsapp to call the number on the office door.
Yoel the manager answered at 3am. There was some issue where booking.com did not have the reservation loaded.
Yoel actually cared enough to remotely show me how to get access to a room that he knew was available. The room was larger than I had reserved and they let us stay there for the duration of our trip. The next day we had scheduled an early tour (Elbow Tours....excellent ask for Eli.) Yoel was patient with us did not rush check in until we got back from the full day tour.
Then I met Oz. Oz has a great personality. He is right for hospitality. He genuinely cares about your stay and was helpful to let us know where to find whatever we needed. Oz is one of those people you feel like you instantly want to become friends with.
We were scheduled to get on a cruise from Ashdod and needed a covid test. Problem being most of Israel was done testings.
Yoel, Oz, and a young lady I forgot her name, they all worked soooo hard to help my wife and I find this test. They called, they searched the web. They honestly gave us a couple hours of valuable time. (We still had trouble finding a test.) But eh major thing is that the team at this hotel CARE about you and your stay. Service matters more to me MOST!

Disliked · The hotel has some small things to repair in the room. Nothing major. You will not beat the views so get over the small things!