This hotel is in an excellent location for food and the Old City. However, it is in a pedestrian only location and as such, if you are arriving by taxi, your driver needs to call the hotel; give the license number and then the hotel needs to let you in. This takes a while and cars get backed up and creates a "balagan." If you want to take a taxi anywhere, you need to walk past the gate to access your taxi OR wait and wait and wait for the gate to open for your taxi to come in. Again, this is not a big deal for those without physical limitations; however, if you are elderly or have mobility issues, this is a pain. This probably isn't the fault of the hotel, but even so, I think the hotel could do a better job moderating the gate and ensuring that you can get your taxi. The staff try but are overwhelmed and understaffed. Breakfast is plentiful but pricey. Room was clean but small for the price. If you are elderly or have mobility issues I would look elsewhere.