We arrived late on Friday, and to our surprise our order from booking.com was canceled. The staff didn't think twice, they gave us an upgrade from the classic room to the deluxe as soon as the problem came up. The staff were super nice and understanding although having no room order whatsoever.
The room was great, having every thing you'd need including a free red wine bottle.
On Sunday morning we called to see if a late check-out is available. The staff allowed us to stay another two hours without an extra fee!
Overall a great weekend due to a great hotel and even better service.More
- Free Wifi