The hotel lobby area is quite impressive, spacious and well looked after. The staff are pleasant and helpful, I found the concierge to be very helpful for excellent restaurant recommendations.
Stayed in an Executive room, which entitled access to the 'Executive lounge'. The lounge itself and services were very disappointing, not up to other hotel standards. Found out that there is also an "Intercontinental Club" which is a higher level than the executive lounge!! Don't bother booking executive level.
the rooms are somewhat out-of-date and in poor state of repair, my electric sockets were coming out of the wall for example.
Beware of connecting rooms - I was spent the first night listening to the guy in the next rooms every move as there is no sound insulation when there is a connecting door (there is one thin door, unlike most hotels where you have two). However, the front desk were very helpful in moving me the next day to a non-connecting room which was much quieter.
Another warning - this hotel is very Kosher (do not expect bacon for breakfast), there is no hot food service on Shabbat. If you are on vacation, not Jewish and staying the weekend I would definately avoid this hotel as you will not get much service.More
- Free Wifi
- Breakfast included