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All reviews business lounge club room guest relations breakfast and dinner hotel is located beach front sea view location is excellent floor israel concierge balconies mediterranean promenade shabbat tlv jaffa
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Reviewed 26 February 2013

but definetly not 5 star hotel. What makes this hotel desiareble is the location directly on the beach, to lovely marina to watch sunset over the boats and right in the middle from old port Jaffa and new port filled with restaurants and shops. Hotel itself is comfortable, has nice feels of old times, but definetly needs face lift. Rooms are very small and so are the bathrooms. Every room has balcony, not very pretty one but you get the view of the sea. I stayed on both sides facing Jaffa, which has very anoeying ball players starting early in the morning so after jet leg or night out you dont get any sleep. Rooms over the marina are definetly the choice with beautiful sunset views, but avoid the hight end numbers those are facing the hight way and you feel like sleeping on one. Swimming pool is very small and in summer very crowded and so is the gym. I stay here on company business so my company gives us free passes to use at the huge wonderful Gordons gym across the hotel as well its Olympic size swimming pool so i definetly made lots of use of these facilities in summer months. The lifts at the hotel are very small as well, so be prepared to spend quite a time for your ride, if you are traveling during busy summer months when this hotel is favorite one for families with children, because of the price value.
Overall its good hotel for families and business visits, for my personal vacation i would stay at David Intercontinental which i think has standarts of 5 star hotel and i stayed there many times as well.

Date of stay: February 2013
  • Trip type: Travelled on business
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Thank terka05
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2013

We stay at this hotel twice a year as we bring groups to Israel for touring and LOVE it! GREAT food, great service, great rooms, great location; Highly recommend!! The location is close to shopping in Tel Aviv and located on the beach. The rooms have good views of the Mediterranean. The beach is very family friendly and safe to walk around! You have to walk to Aroma Coffee for lunch; it's amazing :)

Date of stay: February 2013
  • Trip type: Travelled with friends
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Thank Sally V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2013

arrived, now bell boy so told to park car by car lot, after 2 requests and 45 minutes he arrived said no spot available so you will have to go somewhere else with no suggestions and was going to leave , then i asked when he would take the luggage out . SO he came back for the luggage, texting all the time to who knows what.
Got our room , windows where howling due to poor closures, not hot water first night and some the 2nd night. Conceriage was closed most of the time and it wasnt even friday or sat.
Very good breakfast and location on beach nice. Seemed everyone was always to busy texting someone so they never had time for you.. There are many better hotels close by

Room tip: view of ocean is nice. make sure doors to the outside seal
Date of stay: February 2013
  • Trip type: Travelled with friends
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Thank restleswanderer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FattalM, Guest Relations Manager at Herods Tel Aviv, responded to this reviewResponded 19 March 2013

Dear Guest,
Thank you for your comments regarding your stay with us, I was pleased to read you were pleased with our breakfast and location.
We have taken your comments to our full attention. much of our resources are being invested in staff training in order to provide
The best level of services.
I am sorry to read we have fallen short with you.
We truly hope you will give the hotel another opportunity to show you we can do much better
Sincerely yours,
Merav Yechezkel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2013

We stayed in the Herodes Tel Aviv for two nights. We stayed in a club room in the 17th floor. A very large and comfittable room. We had dinner twice in the hotel restaurant and we enjoyed the food very much.Beaware, the rooms facing Jaffa have continuose noise from ball players in the beach , you should ask for a room pacing the marina.

Room tip: Ask for a room facing the marina
Date of stay: February 2013
  • Trip type: Travelled as a couple
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Thank AtlasZvika
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FattalM, Guest Relations Manager at Herods Tel Aviv, responded to this reviewResponded 4 March 2013

Dear Zvika,
Thank you for finding the time to post your review here on Tripadvisor.
We are very glad to read and know that your room was specious and that the food was up to your standards and taste.
We are looking forward to welcome you back at some point in the near future
Yours Sincerely
Merav Yechezkel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2013

I booked the Herod Hotel in Tel Aviv because it was listed as a 5 star hotel and I was bringing my boss to Israel for her first trip there, so I wanted her to have a great impression and for everything to run smoothly. The hotel is very charming and I love the creative approach to the lobby, cafe and dining room, which was definitely at least 4 star quality. Unfortunately, the rooms themselves were definitely not 5 stars.

I know it is a very old hotel that has been renovated, but the interior corners and finishes need some more attention to claim 5 star quality. I have stayed at the David Intercontinental and the Carlton in Tel Aviv and everything felt super clean and top notch. We chose the Herod because it is listed as 5 star and had a fantastic price. It is not a bad hotel, but it is not really 5 stars...the common areas are 4 star and the renovated rooms were fine, the bathrooms more like a 3 star.

We made sure to reserve the renovated rooms and they were kind of a high 3 star quality. It was really all of the small details...there was dust on the shelves in my closet, the lampshade had a tear in it, the toilet was an old model, the bottom of the bathroom door looked torn up, the balconies are old and seem so...the maid forgot to leave me hand towels one day, you cannot run the air conditioning in the winter (since it is an old system and it only runs heat in the winter). There was not a clean place to sit in the executive lounge (with dirty plates at every table) and no clean plates at the buffet...the keyboard was as dirty as if it had never been cleaned and had people eating at the computer for months. And you could hear the pounding music from the "night club" next door if your room faces towards the port. Make sure to ask for a room facing towards Yaffo if you stay there.

Please note that I would stay at the Herod hotel again in the future on a personal trip where I don't want to spend upwards of $300/night on a hotel, but I would not stay there again if I am trying to impress someone who has never been to Israel.

Room tip: Make sure to ask for a room facing towards Yaffo if you stay there, so that you don't hear the pounding music from the "night club" next door if your room faces towards the port.
Date of stay: February 2013
  • Trip type: Travelled on business
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Thank ReneeDRose
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FattalM, Guest Relations Manager at Herods Tel Aviv, responded to this reviewResponded 4 March 2013

Dear Renee,

Thank you for taking the time to post your experiences following your recent stay at Herods Hotel Tel Aviv.
It is through guests feedback that we are able to monitor and develop our services.
Every effort is made in order to provide our guests great levels of service and accommodation. We have duly noted your comments.
As you can see from other reviews ,most of our regular guests are tourist , mostly business man that considerer Herods Hotel as their second home.
I am very sorry to read that we have fallen short with your guest

We sincerely hope you will find our hotel suitable for personal trips as well as business trips in the future
Looking forward to see you again in our Hotel

Merav Yechezkel

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