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6 - 11 of 928 reviews
Reviewed 11 December 2020 via mobile

Our 2 days stay was very nice and comfortable. The staff were friendly and always at our service. The Rooms, food, and services are a 5⭐️. And all the thanks to the receptionist Jumana for help making our stay easy and perfect, 10⭐️. And no visitor would like to miss the BEST restaurant in Amman, SALT Fairmont!

Date of stay: November 2020
Trip type: Travelled as a couple
Thank omabdulaziz110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayef Kawash, General Manager at Fairmont Amman, responded to this reviewResponded 4 weeks ago

Dear omabdulaziz110,

Thank you for sharing your positive feedback following your recent stay at Fairmont Amman.

We were very pleased to learn that you enjoyed the hotel and that you have spent a comfortable and a memorable stay with us.

We thank you for highlighting the rooms, the food and the services. You comments will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services that we offer to our valued guests.

We truly appreciate your compliments about Jumana, for sure we will let her know about your kind words.

We look forward to welcoming you again shortly.

Sincerely,

Fairmont Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2020 via mobile

Great hospitality by the staff during our 2 night stay.
The room we had was huge and comfortable
It was our favorite hotel stay during our trip around Jordan
Best restaurants ever like nasim with amazing Jordanian food and amazing service thank you chefs and waiters

Date of stay: November 2020
Trip type: Travelled as a couple
1  Thank samiameen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayef Kawash, General Manager at Fairmont Amman, responded to this reviewResponded 3 November 2020

Dear samiameen,

Thank you for choosing Fairmont Amman as your accommodation of choice and for taking the time to review your experience following your recent stay with us.

We are glad to learn that you had a comfortable and a memorable stay with us. We truly appreciate your positive comments about your dining experience at Nasim in terms of the food quality and the service level.

It is always a pleasure to receive such positive feedback from our valued guests.

We hope your next visit will be as pleasant as the previous one.

Sincerely,

Nayef Kawash
Director Of Operations

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Reviewed 27 October 2020 via mobile

its tge luxurious hitel in amman
with great staff helpfuland smiling and professionals
rooms was fantasticand clean thank you housekeeping team
restaurants was fantastic salt and nasim with BBQ night amazing thank you for amazing services and food

Date of stay: October 2020
Trip type: Travelled with family
2  Thank Garciaadd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayef Kawash, General Manager at Fairmont Amman, responded to this reviewResponded 29 October 2020

Dear Garciaadd,

Thank you for choosing Fairmont Amman as your accommodation of choice and for taking the time to rate your experience with us.

We are glad to read that you have spent a great stay at Fairmont Amman and that you have enjoyed your dining experience at Salt and Nasim restaurants in terms of food, service and staff friendliness.

We truly appreciate your positive comments about the rooms and the cleanliness level in our hotel. It gives us a pleasure to learn that you found the service provided by our dedicated staff to be of a high standard.

Your feedback is a great reward for our team members who are committed to create a remarkable experience for every guest.

We certainly look forward to welcoming you back again shortly.

Sincerely,

Nayef Kawash
Director Of Operations

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Reviewed 24 October 2020

Last weekend I stayed in Fairmount for my Birthday in the lockdown, it was not only a luxurious, pleasant stay, it was much more. Saif & Mona from front office team made it exceptional. Loay made breakfast an experience to look for every morning with the smile and wonderful service. Chef Shadi at Nassim and amazing Mohammad jlelaty in Crystal's made me feel home. Thank you Fairmount for this lovely team.

Date of stay: October 2020
Trip type: Travelled with family
2  Thank MaryNaser99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayef Kawash, General Manager at Fairmont Amman, responded to this reviewResponded 25 October 2020

Dear MaryNaser99,

Thank you for choosing Fairmont Amman as your accommodation of choice and for rating your experience with us as an amazing stay!!!

We are so delighted to know that you chose to celebrate such special occasion with us.

It is a great pleasure to read that you had a comfortable and a memorable stay at Fairmont Amman.

Your comments about the quality of service, the breakfast, Crystal and Nasim experiences are truly appreciated.

We thank you for recognizing Mona, Saif, Loay, Chef Shadi and Mohammad Jlelaty. For sure, we will let them know about your compliments.

Your feedback is a great reward for our dedicated team members who are committed to create a remarkable experience for every guest.

We certainly look forward to welcoming you back again shortly.

Sincerely,

Nayef Kawash
Director Of Operations

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Reviewed 23 October 2020 via mobile

Excellent all around. the staff is very professional and friendly, the food is excellent, the view is phenomenal. Can’t recommend it enough.

My brothers wedding was there and everything went smoothly.

-K.F.S

Date of stay: October 2020
Trip type: Travelled with family
2  Thank nadernqan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayef Kawash, General Manager at Fairmont Amman, responded to this reviewResponded 25 October 2020

Dear nadernqan,

Thank you for choosing Fairmont Amman and for taking the time to review your experience with us!!!

It is a great pleasure learning that our staff were instrumental to make your experience remarkable and your brothers wedding celebration special.

We truly appreciate your comments about the food quality and the view and your kind complements about our staff professionalism and friendliness.

Your feedback is a great reward for our dedicated team members who are committed to create an unforgettable experiences for every guest.

We hope to have you back in the near future and take part in more of your life’s celebrations.

Sincerely,

Nayef Kawash
Director of Operations

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