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Crowne Plaza Hotel Amman
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Reviews (1,182)
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All reviewscafe viennajasmine loungespecial thankstop floorbig thanksswimming poolbusiness tripfront officeclub loungevery nice hotelbreakfast buffetezzatclairenovashishaspajordan
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Reviewed 30 March 2018 via mobile

The hotel is beautiful as well as the staffs at Vienna cafe, the smile of melite is beautiful and nice and also to yahya, i am very hapy to see people like you and the food i ordered is very good. Thank you for the attention and warm welcome here at vienna. The manakeesh its delicious and fresh... i am from qatar, and i am a chef. For sure i know the place where to come back again (crowne plaza amman). Also to mention the shisha is very good. You have all the staffs that are very good and professional... thank you Vienna cafe and Crowne plaza amman

Stayed: March 2018, travelled solo
Thank Ftom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wissam S, Executive Assistant Manager at Crowne Plaza Hotel Amman, responded to this reviewResponded 31 March 2018

Dear Valued Guest,

Thank you very much for your recent stay at Crowne Plaza Amman, I truly appreciate you sharing your wonderful review of your experience. We were delighted to learn how much you were enjoying your stay with us. The entire team is constantly striving to delighted and 'wow' our guests. It was with great pleasure to read that you have experienced the very best of Jordanian hospitality during your time with us. The entire team is looking forward to host you again in the near future, here at Crowne Plaza Amman

Sincerely,
Wissam Shubat
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

First time in Jordan and first time having dinner and shisha at the best restaurant at crowne plaza, the VIENNA CAFE RESTAURANT, food was great and service is professional. I will be here until the 30th of March, and first day here, it made my day very good with the service at Vienna . Im sure i will keep coming back here until we checked out. Thanks alot ! You are all doing great service and made everyone happy and satisfied. You exceed on our expectation in regards with your SERVICE that you delivered. We are very happy... Thank you very much to all the staff's at Vienna cafe... Specially melitte, mashoor, omar and the manager mr. Ezzat. Keep it up
Thank you again

Stayed: March 2018, travelled on business
Thank tariq a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wissam S, Executive Assistant Manager at Crowne Plaza Hotel Amman, responded to this reviewResponded 27 March 2018

Dear Valued Guest,

Thank you for taking the time to share your comments with us on Tripadvisor. It is of great pleasure reading such positive feedback from you about our staff and services; after all it is our duty and job to make sure that our guests get the joy and comfort they are looking for. Once again we thank you for the positive comments and hope to be of your service in the future should your travel plans bring you back to Amman.

Warm Regards,
Wissam Shubat
Executive Assistant Manager


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Reviewed 27 March 2018 via mobile

I visited crowne plaza hotel and eat with my friends at Vienna cafe, the food was delicious and the service is very professional, staffs are great and gives us a lot of attention asking us how's the food and our service. I will keep coming here, and recommend Vienna cafe restaurant at crowne plaza hotel. We had a wonderful evening, and everything went well . Thank you for the excellent service to all the staffs at Vienna cafe restaurant, keep it up!

Stayed: March 2018, travelled with friends
Thank ملبوسات س
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wissam S, Executive Assistant Manager at Crowne Plaza Hotel Amman, responded to this reviewResponded 27 March 2018

Dear Valued Guest,

Thank you for taking the time to share your comments with us on Tripadvisor. It is of great pleasure reading such positive feedback from you about our Hotel; after all it is our duty and job to make sure that our guests get the joy and comfort they are looking for. We will make sure to pass your positive and warm comments to our staff and we hope to be of your service in the future should your travel plans bring you back to Amman.

Respectfully,
Wissam Shubat
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 25 March 2018 via mobile

I will be staying here for one month in this hotel.
Everything is perfect and usually dine with friends at Vienna Cafe were all the staffs are friendly, polite and very professional in delivering the service.
Thank you very much Vienna Cafe staffs and especially Melitta Alcantara for all the hard work!
The food is excellent and the prizes are very good!
I am enjoying my stay here and will keep coming back.
Also to mention ist the good shisha!

Stayed: March 2018, travelled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wissam S, Executive Assistant Manager at Crowne Plaza Hotel Amman, responded to this reviewResponded 25 March 2018

Dear Valued Guest,

Greetings from Crowne Plaza Amman. What a wonderful review! Thank you so much. You put a smile on everyone's faces at the Hotel. Thank you for recommending us and please consider Crowne Plaza Amman to be your home away from home when you are visiting Jordan. We are honored to host you!

Sincerely,
Wissam Shubat
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Convenient location, clean rooms, friendly staff and overall quite pleasant. The lounge they have is quite chilled and relaxed.
It’s overpriced for being a Crowne Plaza but any-hoots. Nothing negative really to say. I would definitely go there again

Stayed: March 2018, travelled on business
Thank Nizar E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wissam S, Executive Assistant Manager at Crowne Plaza Hotel Amman, responded to this reviewResponded 25 March 2018

Dear Valued Guest,

Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Amman and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way.
We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again.

Respectfully,
Wissam Shubat
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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