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22 - 27 of 139 reviews
Reviewed 3 January 2017

It should be very clearly mentioned that although the property is about 500 Meters from Haram, this distance is through 87 Stairs that are filthy and completely unhygienic. So dirty that you cannot even hold the rail.
The transport they provide takes you only to the foot of hill, then you walk 1 KM to Haram. On return no transport is available.
Breakfast is based on food left over from the last night's dinner. Have never seen a breakfast comprising dinner items. No fresh or dry fruit not even dates.
Rooms are very small, beds have extremely deformed mattresses and bath rooms are without bath tub.

Room Tip: Haram thru 87 filthy stairs. Van to downhill walk >1KM. B/F last night's left over. Rooms with deformed mattresses, bath rooms without tub
  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank aqib_rizvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017 via mobile

Although booking websites show it as a 4 star, I can bet that it even doesn't deserve to be called a 3 star. Really pathetic location over the hill so for senior citizens it a straight no. Beds are cracked and washroom are so small that you hardly can fit in them. The lobby is okay but again breakfast is disappointing where every thing is cooked for Arabs. The thing I liked was shuttle service but the staff of hotel too isn't very friendly. Never visit it

Stayed: January 2017
1  Thank Salaar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2016

in general is acceptable facilities but very poor hotel location
staff is fair enough
difficult to reach from haram in high hill , first and last time i may live in , nothing to be mentioned about brakefast , cleaniness is just acceptable

  • Stayed: November 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Mohamed Samer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016

On checked in they are nice and even talk to you in English, but once you complain about anything or need service they wont even talk to you. Worst customer service at all. Main thing is this hotel is on height so going down and coming back up is not easy specially for families. They do have a shuttle service but only runs between prayer times. I wont recommend this hotel to anyone paying top dollar for 5 start hotel and get no customer service.

Room Tip: This hotel is located on height, not a easy access. I wont recommend this hotel to anyone staying with families.
  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Samra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2016

The place is close to the sacred mosque, the only issue is that it is over a hill. They do have a bus service, but it is often during the day. It is about 10- 15 minutes walk from the gate of the Haram, but if you are travelling with seniors then please skip this hotel.
The room are ok and should be mistaken with a 3 Star in the US. The breakfast is fine. The wifi is weak in our room, just heads up

Room Tip: Unfortunately you get a room when you check in :(
  • Stayed: March 2016, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank ArshadBMirza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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