*Note: I stayed in the old building, not the new one*
I was at this hotel for an extended period of time on business and it started out well but then got worse over time. The weekends were terrible because there would be very large families and young adults who used this hotel to "party."
The plumbing is pretty bad to the point where the kitchen is always smelling like methane gas from the drain on the floor. I spent my own money to purchase remedies at the store to try and fix the issue but literally nothing worked. There wasn't a door on the shower so water would just go all over the place. The website said there is laundry service but every-time I asked, they said I had to go across the street to this laundry place. Well they charge me a premium for being a Westerner so I had to wash my clothes in the sink. The staff wouldn't provide me with a washing machine. Also, the wifi was really bad -- not good for business people.
The housecleaning did a terrific job and were very friendly. The room was always clean and so was the building. I'd probably ask for a different location to stay in on my next business trip.
- Also Known As:
- Sara Plaza Hotel Apartments Kuwait/Kuwait City