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Reviewed 5 May 2018

Just back from a great stay at the Le Royal. We were very lucky to be upgraded to a King Superior with Sea View. Our room had a HUGE bed and a little balcony on which we could sit and enjoy the view over the corniche. Great shower. Breakfast was varied and great and staff were very attentive. The hotel staff themselves were very friendly and nice, and we were surprised with a fruit basket when we returned in the evening. Next time we're in Kuwait we will return : )

Room tip: the rooms which are King Superior and above all have sea facing balconies
Date of stay: May 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank sharonhR1863DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded 10 August 2018

"Dear Guest,

We are pleased that you enjoyed your stay with us and truly appreciate your positive feedback.
Thank you for mentioning the detail attentions, our team takes great pride in offering our guest such an inspiring stays.

Once again thank you and we look forward to welcoming you back soon.

Remain with sincere regards
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

nicely located hotel, with a shopping mall next to it and some good places to eat.
Rooms are good size and nicely done with all amenities.
Staff is very helpful and service is quick.
Food is good especially the breakfast is well laid out with quite a few options to eat

Date of stay: April 2018
Thank Tushar D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded 10 August 2018

"Dear Guest,

We are pleased that you enjoyed your stay with us and truly appreciate your positive feedback.
Thank you for mentioning the detail attentions, our team takes great pride in offering our guest such an inspiring stays.

Once again thank you and we look forward to welcoming you back soon.

Remain with sincere regards
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Good location,poor restaurant,gloomy environment.
Very comfortable bed,clean room but old ,stayed 3 days,had good sleep,kind stuff,food no good ,coffee either,just for stay /sleep,do not expect more!
Kentucky near by,saved my life

Date of stay: March 2018
Trip type: Travelled on business
1  Thank M1yak0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded 10 March 2018

"Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2018 via mobile

I’ve stayed at Le Royal hotel almost 4 times , short and long visits, and it has been nothing but comfy stays , clean rooms , good room service, very nice places to have breakfast and lunch , I love the place

Date of stay: January 2018
Trip type: Travelled as a couple
Thank hudatareq91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded 2 March 2018

"Dear Guest,

We are pleased that you enjoyed your stay with us and truly appreciate your positive feedback.
Thank you for mentioning the detail attentions, our team takes great pride in offering our guest such an inspiring stays.

Once again thank you and we look forward to welcoming you back soon.

Remain with sincere regards
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

Rooms were nice and big. The location was good in front of the sea. the staff was friendly.
However, the hotel is not recommended for the business trips; the internet connection was too slow and unreliable.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank BeshoyNagib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hisham S, General Manager at Le Royal Hotel, responded to this reviewResponded 2 March 2018

"Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hisham Sultan
Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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