I have travelled many places in last 6 years from Australia to South East Asia to South America. I have never experienced anything like the treatment here. We showed up having flown for four hours to be told our rooms were cancelled WHILE we were flying, leaving us with no rooms at 1am in the morning. We are four females in our mid twenties left with nowhere to stay in a foreign country. The property had been cancelled on their side due to an invalid card which there is nothing wrong with. However even if there was they should have contacted us directly to put another card against the booking. We spoke to them the night before to confirm and ask about airport transfer. To cancel a booking whilst your customers are flyingis absolutely atrocious.
Please dont stay here.More
- Free Wifi