The hotel has very nice location and near to many establishment and shops. The room is spacious and the view of the beach is so relaxing. Mr. Roger at the reception who assisted me was very kind and helpful. He was extremely attentive and very professional. The food in the restaurant is awesome too. More
Curio by Hilton
Booking.com
Booking.com
Mr. Roger at the reception is a very nice welcoming guest professional!!!! In Sheraton Khalydiah. His very nice sweet smile and Knows how to deal with his guest in a very very professional way!! I wish him all the best!
Dear Valued Guest,
Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.
Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.
All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.
We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.
Sincerely
Sheraton Al Khalidiya
Worst service
We tried to order food and it took almost two hours to get only the menu, when we ordered it was incomplete. The security guards are very rude more the one in the entrances and instead of give solutions they make worst and blame us.
Dear Valued Guest.
Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.
Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.
Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.
Your comment has been taken on board by our manager who will take proper and necessary actions to avoid such situation for future guests.
We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.
Sincerely
Sheraton Al Khalidiya
Mr Nabil Iguadi the receptionist was so rude and so unprofessional speaks with negative attitude which made me just leave hotel and write this report. What a shame. He should be working in from desk at all. This not acceptable in Abu Dhabi and hotel management should take action …….,,,,,,,………..,.,,,,,,,..,,,,,,,,,,,,,,,,,,,,,,,,………………………………………………………………………………………………….
Appreciate you immediate attention and action.
Regards,
Saif
Dear Valued Guest.
Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.
Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.
Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.
Your comment has been taken on board by our manager who will take proper and necessary actions to avoid such situation for future guests.
We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.
Sincerely
Sheraton Al Khalidiya
The hotel in good location but the hotel need a lot of renovation the room too old a lot of work required to be 4 stars the staff friendly but need a lot of training as well to deal with the guest I had order breakfast in the room and it’s cost AED 78 but when I get the check was AED 115 ??? And I have to pay for the parking!!!! That’s something new for me after 11 years in UAE that I have to pay for hotel parking the bathroom need a lot of work as hotel bathroom, don’t disturb sign not available in the room, the bathroom not thing I really like the floor smells, I had booked stander room and I was upgraded to sea view it was nice touch from the FO team but the rest of the facility need a lot to f work to make me return back and stay at the hotel
Dear Valued Guest.
Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.
Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.
Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.
Your comment has been taken on board by our manager who will take proper and necessary actions to avoid such situation for future guests.
We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.
Sincerely
Sheraton Al Khalidiya
POOR CUSTOMER SERVICE FROM THE RECEPTION STAFF. THERE IS DISCRIMINATION BETWEEN GUESTS! Receptionist is rude and not accommodating! Worst experience i had in all hotels than i've stayed in abu dhabi, this is the worst!
Dear Valued Guest.
Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.
Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.
Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.
Your comment has been taken on board by our manager who will take proper and necessary actions to avoid such situation for future guests.
We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.
Sincerely
Sheraton Al Khalidiya
