I was hospitalized and had to cancel my trip to Noumea. I had booked a non refundable rate. When I submitted the medical certificate, the hotel agreed to refund me half the cost of my stay. They went out of their way to wire the funds to me.
Rose, the Front Office Manager, was so kind and empathetic in all her messages.
I look forward to staying with Gondwana soon. They really care about their guests.More
- Free Wifi
- Free parking