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All reviews aquatonic pool pool bar new caledonia direct beach access well equipped kitchen great resort reception staff bars and restaurants buffet breakfast self catering bedroom apartment easy walk french prestige supermarket grass english
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22 - 27 of 1,302 reviews
Reviewed 13 June 2022 via mobile

Nice facilities and room was appropriate for our family including an infant.
Pool was enjoyable but pool bar never open during our stay.
Excellent check in services and cleaning staff.

Somewhat disappointed in facilities
- no massage booking for guests for the entire month of june (booking should be reserved for guests or at least advised it js hard to book)
- no aquatic activity loans (for a venue on the beach, the ability to hire/ loan SUP’s, snorkelling gear ect)
- restaurant bookings - unable to get a booking (again unsure why guests are not informed of the difficulty securing a reservation at time of booking).
- check in staff/ cleaning staff are bilingual but most of the restaurant staff are not.
- no infant high chair available (high chair provided allowed infant to slip through) - recommend bringing own high chair

Date of stay: June 2022
Trip type: Travelled with family
1  Thank Docbot_Sydney
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alexandra Gambino, Marketing at Chateau Royal Beach Resort And Spa, responded to this reviewResponded 20 June 2022

Good morning,
Thank you for your comment.
We have well noted your remarks and we will do our best to improve these facilities.
We hope to see you back soon.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2022 via mobile

We were booked as a family of 5 to travel to this hotel for 1 week and unfortunately due to illness in our family were unable to travel and just wanted to say a big thank you to Grace Lazaro in reservations for assisting us with many questions with our stay and for being so understanding with our situation. Thanks Grace! We really appreciate the great attitude from you and the hotel. We will be back as soon as possible. From James.

Date of stay: April 2022
Trip type: Travelled with family
Thank JNWMO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alexandra Gambino, Marketing at Chateau Royal Beach Resort And Spa, responded to this reviewResponded 25 April 2022

Hello James,
Thank you for your warm message.
We hope to welcome you soon and we wish you a beautiful day !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2020

The staff for the most part were lovely, the rooms had amazing views of the beach, great cooking facilities and were spacious.

The restaurant there has great food at a high standard and again great staff. The bar staff were less friendly or attentive.

I also had a massage and facial at the spa facilities and was impressed!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank 770victoriam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 February 2020

Having also stayed at Le Meridien Nomeau on the same trip this is my pick of the two.
Where this place particularly excels is its cleanliness, practicality with its great kitchen facilities and nice vibe and atmosphere around its pool area and communal gardens.

Date of stay: February 2020
1  Thank Jan1987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 February 2020 via mobile

First time in Noumea spent 7days an can not fault this place apart from the wifi. 250mbs is no enough at all. Staff were super friendly and very helpful.
Rooms are spacious and very clean, room service was not consist but does that really matter at least it was done and they were very thorough.
Kitchenette was great to have but no fry pan which would of come in handy..replace the steamer maybe??
Pool was amazing by the beach..towels supplied and lots of umbrellas. The pool bar was open for 6 of those 7 days.
We dined in the restaurant which was lovely. Great service and good was amazing.
Would stay here again.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank kittykatt257
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chateaunoumea, Responsable réception at Chateau Royal Beach Resort And Spa, responded to this reviewResponded 12 February 2020

we thank you for your comments, it allows us to improve the quality of our services.
We thank you for your trust and look forward to seeing you again.
Kind regards

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