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Reviewed 19 July 2022 via mobile

We spent five nights here and could not complain! It was a mini break for us and provided all the relaxation, local food and wine experiences that we could hope for. We did a mix of dining at the resort and also off site. Exceptional accommodation- all rooms being apartment style meaning you were not confined to just one room. The staff were exceptional - from the front desk, security to the restaurant and bar and the wine cave. Outstanding!
We experienced the Aqua Tonic pool/hammam and thoroughly enjoyed our experience.

The main swimming pool was very cold at this time of year but fortunately the lagoon was still comfortable for swimming and just a few steps from the resort.

There are many local shops, bars and restaurants so you can choose to dine in or leave the resort.
Highly recommend

Date of stay: July 2022
Trip type: Travelled as a couple
Thank helenwrightson2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alexandra Gambino, Marketing at Chateau Royal Beach Resort And Spa, responded to this reviewResponded 27 September 2022

Hello,

Thank you for your friendly message. We are delighted that you enjoyed your experience at the Château Royal. We wish you a wonderful day and hope to see you soon!

Sincerely,

Château

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2022 via mobile

Really loved this hotel. As a family of 4 with 2 kids (12 & 10), the two bedroom suites are the perfect option. The hotel is right on the beach and has a smallish pool. Staff are all excellent and almost all speak good English. Noumea is small, so everything is within a 10 min drive. Lots of great restaurant options nearby. We live in Sydney, so noumea is a great chance to taste a bit of France in the warmth of the South Pacific. Highly recommended

Room tip: Noumea is relatively expensive to eat out, so be prepared. There is a large tennis complex beside the hotel also, so bring racquets
Date of stay: July 2022
Trip type: Travelled with family
2  Thank colinpdaly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 June 2022 via mobile

Nice facilities and room was appropriate for our family including an infant.
Pool was enjoyable but pool bar never open during our stay.
Excellent check in services and cleaning staff.

Somewhat disappointed in facilities
- no massage booking for guests for the entire month of june (booking should be reserved for guests or at least advised it js hard to book)
- no aquatic activity loans (for a venue on the beach, the ability to hire/ loan SUP’s, snorkelling gear ect)
- restaurant bookings - unable to get a booking (again unsure why guests are not informed of the difficulty securing a reservation at time of booking).
- check in staff/ cleaning staff are bilingual but most of the restaurant staff are not.
- no infant high chair available (high chair provided allowed infant to slip through) - recommend bringing own high chair

Date of stay: June 2022
Trip type: Travelled with family
1  Thank Docbot_Sydney
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alexandra Gambino, Marketing at Chateau Royal Beach Resort And Spa, responded to this reviewResponded 20 June 2022

Good morning,
Thank you for your comment.
We have well noted your remarks and we will do our best to improve these facilities.
We hope to see you back soon.
Best regards,

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Reviewed 6 April 2022 via mobile

We were booked as a family of 5 to travel to this hotel for 1 week and unfortunately due to illness in our family were unable to travel and just wanted to say a big thank you to Grace Lazaro in reservations for assisting us with many questions with our stay and for being so understanding with our situation. Thanks Grace! We really appreciate the great attitude from you and the hotel. We will be back as soon as possible. From James.

Date of stay: April 2022
Trip type: Travelled with family
Thank JNWMO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alexandra Gambino, Marketing at Chateau Royal Beach Resort And Spa, responded to this reviewResponded 25 April 2022

Hello James,
Thank you for your warm message.
We hope to welcome you soon and we wish you a beautiful day !

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Reviewed 27 February 2020

The staff for the most part were lovely, the rooms had amazing views of the beach, great cooking facilities and were spacious.

The restaurant there has great food at a high standard and again great staff. The bar staff were less friendly or attentive.

I also had a massage and facial at the spa facilities and was impressed!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank 770victoriam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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