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4 - 9 of 921 reviews
Reviewed 6 February 2022

This was our fifth stay at Hilton la
Promenade. We were warmly
Welcomed in spite of the late arrival. The flat is most comfortable , spacious and the view is one to enjoy for hours on end( good as we were in lockdown mode).

Date of stay: February 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank pierrecabon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 September 2021

A lot of mold in the rooms, kitchen is badly equipped, no to limited service…

Internet works badly during evenings as more people use it. No gym.

You had to ask to get more toilet paper and trash bags

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank marsD6444PM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 August 2021

Having been upgraded due to the pandemic is great.
Spacious apartment and the equipments are a plus in the room.
The staff is great and very welcoming.
The breakfast was only available on weekends but having an apartment is great enough.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank bnabih
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton Nouméa La Promenade Résidences , Other at Hilton Noumea La Promenade Residences, responded to this reviewResponded 18 August 2021

Dear bnabih,

Thank you very much for your 5 STAR review !
It was great to have you with us !
Your most gentle words about our good staff and our product, the spacious, fully equiped apartments, are most welcome as well :)
Hope to see you again soon and please be safe !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2021 via mobile

I visited in September 2019. The hotel was nice enough, we had an ocean view however it was obstructed by some trees (not their fault). The room was decent with a full kitchen. Unfortunately the air con smelled bad when it was on, but it was too hot to leave it off!
The buffet breakfast was delicious would recommend including it when you book so you don't have to stress about breakfasts

Room tip: Most shops are closed for Sundays. Also no alcohol can be brought on Sundays
Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank toricrosby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton Nouméa La Promenade Résidences , Other at Hilton Noumea La Promenade Residences, responded to this reviewResponded 18 August 2021

Dear toricrosby,
Thank you very much for taking time and reviewing a stay which dates back to September 2019 !
We do miss a lot our dear tourists from New Zealand and hope that one day you can come back.
By the way, the aircons, heavily used in the hot season, are treated and maintained in a regulary manner and we are sorry to understand that your room had an non treated one. Thank you for your compliments on our Restaurant, they do indeed à lovely job and we will transmit your message. All the best to you and hopefully see you soon again.

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Reviewed 30 November 2020 via mobile

My stay was for 9 days and I was on the 7th floor. The views were a treat to look at each day. The area around the Hotel has everything you need, from Restaurants, Souvenirs, pharmacy and general store. The room was large and had all amenities (kitchen and laundry). The only issue I had was a very poor Wi-Fi that would drop out regularly, otherwise an enjoyable stay.

Date of stay: November 2020
Trip type: Travelled on business
Thank 148markq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton Nouméa La Promenade Résidences , Autre at Hilton Noumea La Promenade Residences, responded to this reviewResponded 1 December 2020

Dear 148markq,

thank you very much for your kind review about your recent stay here with us !
We are happy to learn that your stay was to your satisfaction and enjoyable.
Concerning the technical issue during your stay, did you contacted the front
desk staff about it ?
The friendly reception clerks will always be at your service should you
encounter any difficulty during your upcoming stays.
We are always here for you to make your stay as pleasant as possible.
All the best for you and see you soon,

Günter
Member of the
front desk management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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