The rooms are small. I could not fit my one suitcase Inside ! So I put outside an armchair that was blocking space, to fit my suitcase... I was then told I am not allowed to put the chair outside, and it was forced back in, with my suitcase oddly on top. Very annoying and rude -- in addition to the tiny room size !
The internet was not working. At one point it did, and I was rudely told I could only have one device on it. But it was not working really, so not a big loss...
The sheets and towels were dirty. When I asked for a clean pillow, I got a rude reply asking what was wrong with the current one. I showed the brown stains and they did not seem to understand.
Staff are overall unfriendly and rude.
The food in the restaurant is bad, slow, and over-priced.
- Official Description (provided by the hotel):
- Whether you are on a business trip or planning your next vacation in Kinshasa, the team of the Sultani Hotel warmly welcomes you. Sultani means "KING" in Swahili, one of the four national spoken languages of the Democratic Republic of Congo. During your stay you will enjoy the comfort of our fully equipped rooms and suites – with free wireless internet access throughout the hotel – but also the quality of a professional service with a young and dynamic team wearing *Tchokwe hats taking good care of you. Give yourself some time to relax at the hotel bar, or enjoy a delightful moment in our gourmet restaurant Marie Kabuang which is bordered by a hanging garden. Our meeting rooms accommodate up to 400 people and are suitable for any of your events. We welcome you to come and experience the Sultani way for yourself. ... more less
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