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“Nice Hotel,”
Review of Hotel Sultani

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Hotel Sultani
Ranked #12 of 26 Hotels in Kinshasa
Reviewed 27 February 2014

I stayed 5 nights in here.It is a good hotel in Africa standarts.Rooms were clean and hotel was good in general meaning and good location.The most important thing, this hotel has security.Approximately 150 Usd per night.Foods were not good.Every day I ate chicken and also poor breakfast.If you are not staying in Fleuve Congo Hotel, I advise to you this hotel.

Room Tip: Choose front side room.No windows in back side of hotel.
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  • Stayed: November 2013, travelled on business
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3  Thank Murat U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 55 reviews

Reviewed 28 December 2013

As per other reviews hotels in Kinshasa and DRC can be dreadful! Reception area was very pleasant and had some interesting artefacts. Reception staff were pleasant and a number also spoke English. Staff quickly got our phones etc connected up to the WiFi which worked well in both reception areas and rooms. Sometimes it was a bit slow, but unlike UK hotels it was free and perfectly acceptable.
Rooms were clean and tidy. There were a couple of minor lack of maintenance issues in the room but nothing major! Room had very small balcony but most of it was taken up by the air conditioning system.
Breakfast was continental buffet but reasonable choice and variety. We ate a couple of times at lunch and dinner and again food.
Hotel had a small bar - bar was a back of hotel and had no daylight but was pleasant enough!
Downside is hotel has no pool / fitness room and no outside space for enjoying the Kinshasa evening!!
Certainly felt safe and secure in the hotel and all staff were pleasant and welcoming. Overall would have no problem staying in the Sultani again!!

  • Stayed: November 2013, travelled on business
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4  Thank Alasdair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

Where do i start from? Hotel is dirty, rooms are small, bathroom is even tinier, lifts are dirty, not enough choice in the menu..... Pretty sure hotel was built in the 80's and never upgraded.

This by far is one of the worst hotels i have stayed in. I saw a roach running around the floor while having dinner in the restaurant. Toilet seat is cracked and the space... oh my. Room is so small and then they add a seat which serves no purpose. Bed is a nightmare and creaks every time you turn.

Not coming back if i have an option

  • Stayed: December 2013, travelled on business
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2  Thank charlesboham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

The rooms are small. I could not fit my one suitcase Inside ! So I put outside an armchair that was blocking space, to fit my suitcase... I was then told I am not allowed to put the chair outside, and it was forced back in, with my suitcase oddly on top. Very annoying and rude -- in addition to the tiny room size !

The internet was not working. At one point it did, and I was rudely told I could only have one device on it. But it was not working really, so not a big loss...

The sheets and towels were dirty. When I asked for a clean pillow, I got a rude reply asking what was wrong with the current one. I showed the brown stains and they did not seem to understand.

Staff are overall unfriendly and rude.

The food in the restaurant is bad, slow, and over-priced.

Room Tip: Don't go...
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  • Stayed: August 2013, travelled on business
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2  Thank Maurizio Giuliano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sultani, Responsable relations clients at Hotel Sultani, responded to this reviewResponded 23 February 2015
Google Translation

Nous sommes désolés que vous ayez eu une si mauvaise expérience et constatons que vous avez plusieurs mauvaises expériences dans d'autres établissements de la place.
Nous nous engageons à faire mieux la prochaine fois si l'opportunité nous est donnée.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

For many years I have travelled to Kinshasa a have tried many alternatives to find a decent stay living up to the high costs - so far the search was of very limited succes.
I came across the Sultani by chance since I participated in a meeting held at the hotel.
The staff is very friendly, recognizes guests, is helpful - and competent. It rare in this city that a hotel invoice is ready upon departure and can be split into business and private expenses within minutes.
The rooms are cozy and and well equipped - the first time I really felt like being in a hotel, not in a camp, construction site or an eery place. The hotel restaurant is small but ok - the poulet à la Moambe actually excellent!
Sultani is very conveniently located for all business with Ministries and Embassies.

  • Stayed: November 2013, travelled on business
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1  Thank Trip_Input_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sultani

Address: 30, Avenue de la Justice | Commune de la Gombe, Kinshasa 7248, Democratic Republic of the Congo
Region: Democratic Republic of the Congo > Kinshasa
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 26 Hotels in Kinshasa
Price Range: $239 - $244 (Based on Average Rates for a Standard Room)
Number of rooms: 56
Official Description (provided by the hotel):
Whether you are on a business trip or planning your next vacation in Kinshasa, the team of the Sultani Hotel warmly welcomes you. Sultani means "KING" in Swahili, one of the four national spoken languages of the Democratic Republic of Congo. During your stay you will enjoy the comfort of our fully equipped rooms and suites – with free wireless internet access throughout the hotel – but also the quality of a professional service with a young and dynamic team wearing *Tchokwe hats taking good care of you. Give yourself some time to relax at the hotel bar, or enjoy a delightful moment in our gourmet restaurant Marie Kabuang which is bordered by a hanging garden. Our meeting rooms accommodate up to 400 people and are suitable for any of your events. We welcome you to come and experience the Sultani way for yourself. ... more   less 
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